JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Administrator cum Receptionist

Key Responsibilities

Executive & customer visit support: complete pre‑registration, receive and escort visitors, and provide on‑site assistance.

Meeting room setup: arrange seating, print name tents, handle lunch/refreshment arrangements; reset rooms after use.

Restaurant bookings: shortlist venues, secure reservations, manage headcount updates and changes.

Attendance tracking: record and consolidate meeting attendance when required.

General admin support: draft/format documents and update simple tracking sheets.

Receptionist

Receptionist provides support to ensure seamless front‑desk operations during the absence of the primary receptionist or during peak periods. This role upholds a professional workplace experience for clients, visitors, and internal stakeholders.

Maintaining the front office and reception area. Ensure that they are clean, presentable and are following regulations or requirements of the client.

Ensure to give clear instruction and direction to the Facility Team and other functions who are supporting the office operation.

Provide assistance to visitors and clients at the counter. Greet and welcome individuals approaching the counter. Address inquiries and provide relevant information. Ensure positive and professional interaction with visitors.

Direct clients to the appropriate personnel or department as needed. Maintain a helpful and approachable demeanor. Handle any immediate concerns or issues raised by visitors.

Keep the counter area organized and presentable. Uphold a customer-centric approach in all interactions. Collaborate with team members to enhance customer service.

Phone Calls

Receive, screen, and direct incoming phone calls to the appropriate departments or personnel.

Handle general inquiries in a professional and timely manner.

Take accurate messages and ensure prompt follow‑up

Support internal communication by responding to basic queries from employees

Managing Facilities Request Call.

Mail Room & Courier Management

Receive, log, and distribute incoming mail and parcels.

Coordinate outgoing courier bookings and ensure proper documentation.

Notify employees of received deliveries promptly.

Manage Client’s Recreation Card

Handle basic administrative tasks, such as data entry and filing.

Keep track of office equipment and arrange for maintenance.

Maintain accurate records and documentation as required.

Collaborate with various departments to ensure smooth operations.

Requirements & Attributes

Proficient in MS Office (Excel, Outlook, Word)

Calm and organized under pressure; prepared and willing to work in a fast‑paced environment.

Proactive, eager to learn, and comfortable with varied tasks; strong at following through on requests.

Reliable, detail‑oriented, and service‑minded.

High integrity to handle sensitive information and documents.

No extensive prior experience required — training will be provided.

Good communication skills for interfacing with executives

Professional Representation

Represent the company and JLL professionally at all times.

Maintain a courteous, calm, and service‑oriented attitude, even under pressure.

Support positive workplace experience for clients, visitors, and employees.

 Compliance, Safety & Confidentiality

Adhere to company policies, data privacy standards, and confidentiality requirements.

Maintain a tidy, organized, and professional reception area always.

Follow emergency procedures and assist in evacuations or incidents when required.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.