Job Title Administrative Coordinator II Agency West Texas A&M University Department Residential Living Proposed Minimum Salary $2,964.00 monthly Job Location Canyon, Texas Job Type Staff Job Description The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html) NOTICE - All posted positions are subject to budget approval. General Summary: The Administrative Coordinator II is an integral and key staff member in the overall operation and services provided by Residential Living. This person serves as the first point of contact for students and families regarding departmental policies and processes. The Admin Coordinator must be able to handle the pressure of high-traffic situations along with multitasking. The Administrative Coordinator II will work as support in the Office of Residential Living, working with a variety of software programs. The Administrative Coordinator will be asked to answer a multi-line phone system, greet customers, run reports, monitor all of the Res Living budgets, manage and allocate the department's monthly expenses, order office supplies, and perform other duties as assigned. Knowledge of Microsoft Office Suite and strong experience with Microsoft Excel and data entry are necessary. Must be able to operate basic office equipment. Previous residence hall/student housing experiences are preferred. Applicants must be available to work year-round, including the academic break periods, while the University is open. Responsibilities: + Provides excellent customer service to all guests by assisting incoming guests, answering phones, taking messages, and managing the housing email accounts. + Monitors all of the Residential Living’s budgets, payroll accounts, laundry accounts, and reports. + Coordinates administrative support functions. Plans and coordinates administrative activities and services. + Participates in the planning and execution of administrative operations. + May serve as the office manager. + Monitors office procedures. + Develops, evaluates, and ensures adherence to office procedures. + May assist in the development of the budget. + Analyzes programs, projects, or initiatives. + Monitors project timelines and identifies issues. Adapts, combines, and makes improvements to services, processes, or programs. + Formulates, interprets, and/or implements management policies or operating practices. Develops administrative and technical procedures. + Researches, interprets, compiles, and responds to inquiries about rules, regulations, policies, and procedures. + May monitor compliance with policies and procedures. + Facilitates the process of summer camps, VERO rooms, and the VIP rooms with other WT offices + Reviews and signs documents for the supervisor. + Attends meetings or committees on behalf of the supervisor. + Performs special analyses, project summaries, and updates department reports. Prepares and reviews operational and special reports. Coordinates office records retention and maintains office references and resource materials. + Coordinates travel arrangements. Plans and coordinates meetings, seminars, and other special events. + Coordinates the maintenance of office supplies and equipment. Makes recommendations for process improvements, administrative changes, or new initiatives. + Supervises, trains, and evaluates the work of others. + Assigns tasks and evaluates job progress. + This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Necessary Qualifications: + Bachelor’s degree or equivalent combination of education and experience. + Three (3) years of related experience. + Knowledge of word processing, spreadsheet, database, and presentation applications. + Attention to detail. + Ability to multitask and work cooperatively with others. Interpersonal and communication skills. + Planning and organization skills. Preferred Qualifications: + Master’s degree. + Six (6) years of related experience. + Working knowledge of StarRez, Colleague, and/or Transact Applicant Instructions: Please include the following with your application: + Cover letter + Resume + Three references Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu. Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System. Equal Opportunity /Veterans/Disability Employer. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.