Description + Facilitate the acquisition of apostilles for essential documentation. + Create accompanying attachments and insert hyperlinks for submission processes involving external agencies. + Ensure timely completion of all required training related to the quality management system. + Regularly conduct regulatory intelligence surveillance, recording findings and sharing them as instructed. + Familiarize yourself with the procedures for commercial release authorization, updating relevant records as directed. + Assist with both internal and external audits, as well as compliance assessments. + Serve as the main point of contact for managing customer complaints, including intake, investigation, tracking, resolution, and reporting. + Draft and issue complaint response letters when requested and prepare professional customer communications detailing investigation outcomes. + Perform adverse event searches within the database. + Handle the processing and tracking of returned devices linked to customer complaints. + Compile registration materials as needed by distributors, following provided guidelines. + Conduct thorough labeling reviews based on established checklists. + Stay informed on evolving global regulations, standards, policies, and guidance issued by regulatory authorities, analyzing their potential impact on the organization. + Take on additional responsibilities as assigned. Requirements + 5-10 years of administrative experience + Prior experience with Medical Complaints and medical records TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .