ADMINISTRATIVE COORDINATOR 3 (OUTPATIENT CLINIC) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5022301) Apply  ADMINISTRATIVE COORDINATOR 3 (OUTPATIENT CLINIC) Salary Depends on Qualifications Location Mandeville, LA Job Type Classified Job Number 211187-AC3-MBHC Department LDH-Florida Parishes Human Services Authority Opening Date 07/28/2025 Closing Date 8/4/2025 11:59 PM Central + Description + Benefits + Questions About this Job We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life. Our agency’s vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health. We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Mandeville, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly. To learn more about our agency, please Visit our website (http://fphsa.org/) An ideal candidate will also possess the following competencies: Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions. Using Data: The ability to use relevant and valid data to inform a recommendation for action. Minimum Qualifications Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) . Job Duties and Other Information Job Duties: This support may include a variety of clerical duties which include but are not limited to: + Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages + Greeting clients + Notifying staff of client arrivals + Conducting check-in and check-out procedures for clients + Verifying insurance coverage + Contacting clients with appointment reminders + Processing faxes received + Entering information into an electronic health record (EHR) + Maintain a supply of the necessary packets for both clients with scheduled appointments and walk-ins. Position-Specific Details: Appointment Type:Probational Appointment or Job Appointment Compensation:This position is eligible for premium pay of $1.00/hour for hours worked performing direct patient care. + Administrative Coordinator 3 : $13.77/hour minimum - $23.59/hour maximum Location:Mandeville Behavioral Health Clinic in Mandeville, Louisiana Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individual with disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. *ResumesWILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. * For additional information about this vacancy contact: Kasi Silbernagel, HR Specialist FPHSA/Human Resources 835 Pride Drive, Suite B 985-543-4333 ext. 1408 HR@fphsa.org Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 [ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.] + 1= I have no experience and/or am uncomfortable accepting direction + 2= I have limited experience or require assistance to accept direction + 3= I can accept direction + 4= I can accept directions and help others improve their ability to accept direction 02 ADi: Explain your rating by providing specific and relevant examples in the box below. 03 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 04 CE: Explain your rating by providing specific and relevant examples in the box below. 05 DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. + 1= I have no experience and/or am uncomfortable demonstrating accountability + 2= I have limited experience or require assistance to demonstrate accountability + 3= I can demonstrate accountability + 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability 06 DA: Explain your rating by providing specific and relevant examples in the box below. 07 UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action. + 1= I have no experience and/or am uncomfortable using data + 2= I have limited experience or require assistance to use data + 3= I can use data + 4= I can use data and help others improve their ability to use data 08 UD: Explain your rating by providing specific and relevant examples in the box below. 09 Do you have experience working with an electronic health record? + Yes + No 10 If you answered "yes" to Question 9, please describe your experience in detail. If you answered "no," please type "N/A" in the space below. 11 Do you have any experience working in the front office of a medical clinic? + Yes + No 12 If you answered “yes” to Question 11, please describe your experience with working in the front office of a medical clinic. If you answered “no,” please type “N/A” in the space below. 13 Do you have any experience working with insurance payer(s) relating to verifications and/or authorizations? + Yes + No 14 If you answered “yes” to Question 13, please describe your experience with insurance payer(s). If you answered “no,” please type “N/A” in the space below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email