ADMINISTRATIVE COORDINATOR 3 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5063979) Apply  ADMINISTRATIVE COORDINATOR 3 Salary $2,387.00 - $4,089.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number 25-053-BRBH-ADMIN3 Department LDH-Capital Area Human Services District Opening Date 09/02/2025 Closing Date 9/9/2025 11:59 PM Central + Description + Benefits + Questions About this Job Why work for CAHS? + Vision: CAHS excels at making lives better. + Mission: To deliver caring and responsive services, leading to a better tomorrow. + Philosophy : CAHS commits to the philosophy that all individuals are valuable members of the community. CAHS exists to help each person served live productively in the location and environment of their choosing and abilities. CAHS staff work as a unified team to provide services and supports that help the person(s) served succeed in work, school, life, and other endeavors they pursue. Front Desk/Receptionist at Capital Area Human Services District, we’re dedicated to providing outstanding healthcare to individuals and families in our District. We're seeking a friendly, detail-oriented, and proactive Front Desk/Receptionist to be the first point of contact for our patients and families. As a key member of our team, you will help ensure that all individuals and families feel welcome and supported while maintaining a smooth and efficient front-office environment. If you're someone who thrives in a busy, customer-service-focused setting, is passionate about making a difference, and has a knack for staying organized, then this role is perfect for you AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES: + Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. + Focusing on Customers: The ability to serve the needs of those who support and/or rely on the service provided. + Communicating Effectively: The ability to relay information correctly and appropriately to connect to people and ideas. + Following Policies and Procedures: The ability to comply with the policies and procedures of the organization asAs well as State Civil Service rules, and all applicable federal and state laws. Minimum Qualifications Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) . Job Duties and Other Information Job Duties: + Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling. + Schedule and confirm patient appointments, ensuring accurate information and efficient scheduling. + Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary. + Ensures that a clear copy of the patient’s current insurance card(s) and demographic information is entered into the patient’s medical record. + Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties. + Tracking and follow-up with patient cancellations and no-shows. + Coordinate with clinical staff to ensure smooth patient flow. + Answer multi-line phones and respond to inquiries in a courteous and timely manner. Position-Specific Details: Appointment Type: Probational or Job Appointment. Work Schedule: 9 hours per day Monday - Thursday, 4 hours on Friday. Location: Capital Area Human Services District's Behavioral Health Clinics. **Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the“Apply”link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Thrinacia.Jenkins2@la.gov Capital Area Human Services District 12301 Coursey Blvd Baton Rouge, LA 70816 Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Are you comfortable dealing with the public? + Yes + No 02 Do you have customer service experience? If yes, how many years? 03 How would you rate your computer skills in a clerical setting? (Microsoft Office programs) + None + Basic + Proficient + Advanced 04 ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command. + 1= I have no experience and/or am uncomfortable accepting direction + 2= I have limited experience or require assistance to accept direction + 3= I can accept direction + 4= I can accept directions and help others improve their ability to accept direction 05 ADi: Explain your rating by providing specific and relevant examples in the box below. 06 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 07 CE: Explain your rating by providing specific and relevant examples in the box below. 08 FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. + 1= I have no experience and/or am uncomfortable focusing on customers + 2= I have limited experience or require assistance to focus on customers + 3= I can focus on customers + 4= I can focus on customers and help others improve their ability to focus on customers 09 FC: Explain your rating by providing specific and relevant examples in the box below. 10 FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. + 1= I have no experience and/or am uncomfortable following policies and procedures + 2= I have limited experience or require assistance to follow policies and procedures + 3= I can follow policies and procedures + 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures 11 FPP: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email