Administrative Coordinator 3
Louisiana Department of State Civil Service
Administrative Coordinator 3
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Administrative Coordinator 3
Salary
$2,387.00 - $4,089.00 Monthly
Location
Lake Charles, LA
Job Type
Classified
Job Number
OPH/CSH/210958
Department
LDH-Office of Public Health
Opening Date
07/22/2025
Closing Date
8/1/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health (https://ldh.la.gov/)
The Administrative Coordinator is a temporary job appointment. The position will routinely, independently, and professionally performs several duties simultaneously including interviewing clients, data entry, preparing charts and reports, assessing and collecting fees, answering telephone inquiries, etc., while often serving as the public’s initial contact with the agency. To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, Intergy (Electronic Health Record), LaWIN (WIC), LINKS (Louisiana Immunization Network System), LEERS(Louisiana Electronic Event Registration System), Outlook, LA MEDICAID, Starlims, Microsoft Word, Microsoft Excel, etc. When any program is not available, must be prepared to manually complete any duty.
An ideal candidate should possess the following competencies:
Selected Core Competencies:
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Selected Preferred Competencies:
Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. Managing Conflict:The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.
Solving Problems: The ability to discover solutions to problems.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
+ Duties require daily in person contact with patients, interpretation and application of complex Federal, State, and agency programs and policies, keeping current on numerous and frequent changes.
+ Determinations for participation in programs are made by screening applicants via face to face interview process to determine income and programmatic eligibility, determining charges for services and collecting fees utilizing LEERS and Intergy
+ Assures confidentiality of patient information and/or records, schedules patients for visits to clinic according to agency and program guidelines and procedures. Issues WIC food instruments per guidelines set forth by the State of Louisiana and WIC.
+ Understands and maintains patient appointments to ensure patient follow-up according to nursing or medical plan.
+ Serves as Deputy Registrar of Vital Records to local Vital Records Registrar. Applies in-depth knowledge of vital records laws and current fees to render accurate information to local funeral home directors in obtaining certified copies of death certificates. Issues certified copies of death certificates using pre-numbered banknotes in numerical order, ensures security and confidentiality of records and collects fees.
+ Responsibility includes pre- and post-clinic activities, such as pulling medical records, preparing clinic forms, etc. Maintains medical records according to agency policy.
+ Attends staff meetings, required training sessions, and conferences.
Position-Specific Details:
Location:Office of Public Health / Region 5-BRCO / Calcasieu Parish
Appointment Type: Job appointment (temporary appointment that may last up to 48 months)
Cost Center:3262109005
Position Number(s):68035
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
How To Apply
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Casey Hickman
Casey.Hickman@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
This position will be filled as a Job appointment only. Job appointments may last up to 48 months. Acknowledge by checking “Yes” that you understand this is a temporary position.
+ Yes
02
ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
+ 1= I have no experience and/or am uncomfortable accepting direction
+ 2= I have limited experience or require assistance to accept direction
+ 3= I can accept direction
+ 4= I can accept directions and help others improve their ability to accept direction
03
ADi: Explain your rating by providing specific and relevant examples in the box below.
04
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
+ 1= I have no experience and/or am uncomfortable focusing on customers
+ 2= I have limited experience or require assistance to focus on customers
+ 3= I can focus on customers
+ 4= I can focus on customers and help others improve their ability to focus on customers
05
FC: Explain your rating by providing specific and relevant examples in the box below.
06
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
+ 1= I have no experience and/or am uncomfortable following policies and procedures
+ 2= I have limited experience or require assistance to follow policies and procedures
+ 3= I can follow policies and procedures
+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
07
FPP: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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