Administrative Coordinator 3 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5010483) Apply  Administrative Coordinator 3 Salary $2,387.00 - $4,089.00 Monthly Location Hammond, LA Job Type Classified Job Number OPH/SP/210763 Department LDH-Office of Public Health Opening Date 07/17/2025 Closing Date 7/24/2025 11:59 PM Central + Description + Benefits + Questions About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health (https://ldh.la.gov/) This position is fast-paced, multi-functional, and complex, and the incumbent routinely, independently, and professionally performs several duties simultaneously, including electronically scheduling clients for medical and WIC appointments; interviewing clients; preparing electronic records, reports, and (where applicable) paper charts; assessing and collecting fees; answering telephone inquiries, etc., while often serving as the public’s initial contact with the Agency. AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES: Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change. Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided. Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals. Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. Minimum Qualifications Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) . Job Duties and Other Information Job Duties: Performs clerical activities for all of Office of Public Health’s personal health programs. Duties require daily contact with patients; interpretation and application of complex Federal, State, and agency programs and policies; and keeping current on numerous and frequent changes to protocols/procedures/policies. + Eligibility Screening and Insurance Verification -- Using federal, state, and programmatic criteria, determines programmatic and financial eligibility for participation in all programs administered by OPH by screening applicants during the interview process; informs and educates clients of available services through OPH as well as provides referrals to other public and private agencies and organizations. + Fee Screening and Collection -- Assesses clients for billable services, including third party billing, according to agency fee policies and income guidelines. + Electronic Health Records-- Utilizes the electronic health records (EHR) for accurate management of client appointments (schedule/cancellation) with clinic schedules; insurance verification; documentation of current patient demographics and other information during interview/intake process. + WIC Supplemental Food Program– Utilizes WIC MIS, such as LAWIN to accurately manage WIC client appointments/scheduling; document WIC program eligibility verification, current patient demographics, and other needed information per program protocol; print food instruments, per Certifying Professional Authority’s (CPA) food instrument prescriptions. + Performs such clerical health unit activities as addressing telephone and front desk inquiries + Responds to public health emergencies and bioterrorist threats when directed, on an as needed basis, in Region 9 and in other OPH regions (when needed). Position-Specific Details: Location:Office of Public Health / Region 9-BRCO / Tangipahoa Parish Appointment Type: Job appointment (temporary appointment that may last up to 48 months) Cost Center: 3262109009 Position Number(s): 68012 LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information: Shambrielle Pooler Shambrielle.Pooler@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 This position will be filled as a Job appointment only. Job appointments may last up to 48 months. Acknowledge by checking “Yes” that you understand this is a temporary position. + Yes 02 AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change. + 1= I have no experience and/or am uncomfortable adapting to change + 2= I have limited experience or require assistance to adapt to change + 3= I can adapt to change + 4= I can adapt to change and help others improve their ability to adapt to change 03 AC: Explain your rating by providing specific and relevant examples in the box below. 04 FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. + 1= I have no experience and/or am uncomfortable focusing on customers + 2= I have limited experience or require assistance to focus on customers + 3= I can focus on customers + 4= I can focus on customers and help others improve their ability to focus on customers 05 FC: Explain your rating by providing specific and relevant examples in the box below. 06 LA: Rate your ability to learn actively based on our definition: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals. + 1= I have no experience and/or am uncomfortable learning actively + 2= I have limited experience or require assistance to learn actively + 3= I can learn actively + 4= I can learn actively and help others improve their ability to learn actively 07 LA: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email