Work whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center Hartford Hospital is on the cutting edge of technology medical care and is home to the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world Housing the Northeastrsquos largest robotic surgery center committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organizationJob SummaryThe Administrative Assistant level will perform multi dimensional administrative tasks that require creativity and independent discretionary judgment to meet the needs of a manager or function May act on behalf of superior on routine matters within established guidelines Reports to assigned managerKey AccountabilitiesProvide efficient accurate and timely administrative support to contribute to the success of the area by performing a variety of duties such as those that followComplete assigned portion of the work areas processes or projects to contribute to its effective operation May perform or coordinate varied and complex processes and determine the most appropriate methods and procedures May facilitate coordinate or oversee the work of others in the process requires planning analysis and judgment to achieve desired outcomes Provides direction and training to others as necessary Specific responsibilities are typically similar those included under the Clerical Administrative Scheduling Communications Accountabilities and other duties as assignedContribute to the success of the work area by coordinating or performing a variety of clerical duties that require the use of office machines to accomplish a desired outcome Determines appropriate means and modifies procedures as required Maintains files in a complete accurate and timely fashion in accordance with the standards of the work area suggests changes to system to meet changing needs May assign work to others Demonstrates competencies including knowledge and behaviors to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics Works effectively as a team member within the department and with customers to provide quality service to hospital units through communication cooperation and collaboration Assumes responsibility for self improvement by collaborating with the superior to identify growth opportunities and resourcesDuties include scheduling authorizations records requests and communication with multiple teams and practicesServes as primary resource on administrative matters including but not limited to health insurance billingcoding requirements prior authorizations and select procedure schedulingEnsure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurSchedules procedures and all required preprocedural testing Able to obtain prior authorizations when necessaryResponsible for processing all new patients referrals as neededCommunicates with staff regarding new policies and procedures changes in billing and insurance policies and any otherissues related to the operations Promotes teamwork within the practice through timely and collaborative communication with medical staffWork whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center Hartford Hospital is on the cutting edge of technology medical care and is home to the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world Housing the Northeastrsquos largest robotic surgery center committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organizationJob SummaryThe Administrative Assistant level will perform multi dimensional administrative tasks that require creativity and independent discretionary judgment to meet the needs of a manager or function May act on behalf of superior on routine matters within established guidelines Reports to assigned managerKey AccountabilitiesProvide efficient accurate and timely administrative support to contribute to the success of the area by performing a variety of duties such as those that followComplete assigned portion of the work areas processes or projects to contribute to its effective operation May perform or coordinate varied and complex processes and determine the most appropriate methods and procedures May facilitate coordinate or oversee the work of others in the process requires planning analysis and judgment to achieve desired outcomes Provides direction and training to others as necessary Specific responsibilities are typically similar those included under the Clerical Administrative Scheduling Communications Accountabilities and other duties as assignedContribute to the success of the work area by coordinating or performing a variety of clerical duties that require the use of office machines to accomplish a desired outcome Determines appropriate means and modifies procedures as required Maintains files in a complete accurate and timely fashion in accordance with the standards of the work area suggests changes to system to meet changing needs May assign work to others Demonstrates competencies including knowledge and behaviors to meet age specific patient needs eg Pediatrics Adolescents and Geriatrics Works effectively as a team member within the department and with customers to provide quality service to hospital units through communication cooperation and collaboration Assumes responsibility for self improvement by collaborating with the superior to identify growth opportunities and resourcesDuties include scheduling authorizations records requests and communication with multiple teams and practicesServes as primary resource on administrative matters including but not limited to health insurance billingcoding requirements prior authorizations and select procedure schedulingEnsure that all staff members communicate and interact with patients in a courteous respectful and businesslike manner Holds staff accountable for customer service standards intercedes and takes appropriate action when incidents occurSchedules procedures and all required preprocedural testing Able to obtain prior authorizations when necessaryResponsible for processing all new patients referrals as neededCommunicates with staff regarding new policies and procedures changes in billing and insurance policies and any otherissues related to the operations Promotes teamwork within the practice through timely and collaborative communication with medical staffQualificationsbull Additional two years of education beyond High School or two years of high level secretarial experiencebull Three years previous secretarial experiencebull Basic keyboard skills with proficiency in use of personal computer and good communication skills requiredbull High degree of confidentialitybull Cardiology experience preferredbull Must be flexible with regard to the changing needs of the unitWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentAs an Equal Opportunity EmployerAffirmative Action employer the organization will not discriminate in its employment practices due to an applicantrsquos race color religion sex sexual orientation gender identity national origin and veteran or disability statusQualificationsbull Additional two years of education beyond High School or two years of high level secretarial experiencebull Three years previous secretarial experiencebull Basic keyboard skills with proficiency in use of personal computer and good communication skills requiredbull High degree of confidentialitybull Cardiology experience preferredbull Must be flexible with regard to the changing needs of the unitWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentAs an Equal Opportunity EmployerAffirmative Action employer the organization will not discriminate in its employment practices due to an applicantrsquos race color religion sex sexual orientation gender identity national origin and veteran or disability status