**DESCRIPTION** We are looking for a talented **Administrative Associate** to join our team specializing in **Services, Maintenance and Diagnostics** for our **Service Operations Management Department** in **Kathu, Sishen Mine, South Africa.** **In this role, you will make an impact in the following ways** : + Ensure Data Accuracy and Integrity:By gathering, verifying, and entering data into reports, presentations, and databases, you'll help maintain high standards of accuracy that support informed decision-making. + Streamline Administrative Processes:Your coordination of documents and support for routine tasks will improve workflow efficiency, allowing your team to focus on strategic priorities. + Support Informed Decision-Making:Through research and statistical reporting, you'll provide valuable insights that help leaders and departments make data-driven decisions. + Enhance Internal and External Communication:By managing correspondence, scheduling meetings, and handling inquiries, you'll ensure smooth and professional communication across stakeholders. + Facilitate Financial Operations:Your role in preparing and submitting payment documentation will support timely and accurate financial transactions, reducing delays and errors. + Maintain Organizational Knowledge:Documenting and updating departmental policies and procedures will help preserve institutional knowledge and ensure consistency in operations. + Contribute to Team Projects and Improvements:Participating in business improvement initiatives will allow you to bring fresh perspectives and help drive positive change within the department. + Provide Reliable Support to Leadership **:** By assisting organizational leaders and teams with administrative duties, you'll be a dependable resource that helps them stay organized and focused. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + Strong Technical and Scheduling Skills:You must be able to manage technician schedules, job assignments, preventive maintenance (PM) plans, engine hours, backlog tracking, and leave rosters—ensuring smooth coordination and operational efficiency. + Proficiency in Core Software Tools **:** Competency in Excel(for data tracking and analysis), Word(for documentation and communication), and SAP (for enterprise resource planning and vendor/payment processing) is essential for daily tasks. + Data Analytics and Visualization Expertise:You’ll need to interpret both qualitative and quantitative data, apply statistical and problem-solving techniques, and present insights through dashboards and reports that support data-driven decisions. + Process Discipline and Customer Coordination:Following the QS process and effectively coordinating with customers for PM planning will ensure compliance, customer satisfaction, and operational consistency. **QUALIFICATIONS** **Education/ Experience** + High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations + 1 Year administrative experience + Valid driver's license + Must pass annual medical (fitness certificate) + This position may require licensing for compliance with export controls or sanctions regulations. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2418627 **Relocation Package** No