Administrative Assistant/Timekeeper
Air Swift
Job Summary
Sell and process parts for air compressors.
Handle quotation requests for repairs, spare parts, and field services.
Collaborate with Aftermarket sales and coordinate with relevant departments within product companies.
Provide general support across teams.
Report to the Regional Sales Manager or Inside Sales Manager.
Duties / Responsibilities
Respond to customer inquiries on behalf of the Aftermarket team.
Review inspection reports to identify parts needed for repair quotes.
Correspond with vendors regarding documentation required for repairs.
Process customer orders for repairs related to spare parts orders.
Provide the sales team with order acknowledgments.
Collaborate with product companies and local vendors on orders, external repairs, and component supply.
Expedite orders to meet customer commitments.
Adhere to repair processes to support final invoicing.
Assess equipment bills of material and engineering drawings for repair and spare part order scope.
Communicate with the sales team, vendors, and internal partners.
Required Skills / Abilities
Proficient in Microsoft Office products, including Word, Excel, and Planner.
Familiar with SAP and CRM management.
Education and Experience
High school diploma or equivalent.
Experience processing orders.
Physical Demands
Must be able to move about the facility (standing, walking).
Personal Protective Equipment
Must comply with all Company PPE policies as directed.
Work Environment
Primarily an office environment, with occasional exposure to warehouse environments.
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