Administrative Assistant III - Retention Support Services Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5094300) Apply  Administrative Assistant III - Retention Support Services Salary $4,238.00 Monthly Location Adams County, CO Job Type Full Time Job Number GJE-000992-09/2025 Department Front Range Community College Opening Date 09/29/2025 Closing Date 10/5/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address Westminster Campus, 3645 W. 112th Ave, Westminster, CO FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information Annette Morales 303-678-3800 How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Who We Are We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project (https://www.aacc.nche.edu/programs/aacc-pathways-project/) , recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country. We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025. We have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity. In addition to rewarding and meaningful work, Front Range Community College (FRCC) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer paid and employee paid benefit options including: + Medical, Dental, Vision, Life and Disability benefits,Health Benefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) . + Strong, secure, yet flexible retirement benefits,Colorado PERA (https://www.copera.org/) . + Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges. + Access to anEmployee Wellness Program (https://dhr.colorado.gov/state-employees/employee-wellness-program) andEmployee Assistance Program (CSEAP) (https://cseap.colorado.gov/) . + A comprehensive leave program, including: annual and sick leave, paid holiday and winter break (we are closed the week between December 25 and January 1.) + Access to an abundance of professional development opportunities at FRCC. + Opportunities to work hybrid 1 day per week. + This position does require a strong on-campus presence on the Westminster Campus and will need to travel occasionally to the other two FRCC Campuses. + This position works the following shift: Monday-Friday, 8:00 am-5:00 pm. Description of Job GENERAL SUMMARY: Retention Support Services (RSS) exists to help onboard new students and retain continuing students to Front Range Community College. This department thrives in providing holistic and wrap around services to students. This position is not grant funded, however grant support is a primary component of this role. This position will serve as support to the Sr. Director of Retention Support Services (RSS). This position will serve as a first point of contact for the Sr. Director of RSS. This position will assist all programs in RSS based off the direction of the Sr. Director. Reporting, data collection, event planning, purchasing, travel planning, and direct service to students are the primary responsibilities of this role. DUTIES: Budgets and Purchasing Managing and assisting with the day-to-day budget management, including processing travel, making purchases, reallocations, contracts, responding to stakeholders, etc. Track and report programs spending on a monthly basis. + Process + Review + Troubleshoot + Resolve + Maintain spreadsheet lists of application issues such as fraudulent students who registered for classes. + Participate in Colorado Community College System (CCCS) testing of processes associated with the admissions application. Troubleshoot errors with application processing and communicate those issues to appropriate parties. + Act as liaison between Registrar team and the Admissions and Recruitment team regarding the application process. + Highly technical regarding ability to navigate multiple database and software programs in working to process applications and troubleshooting issues for prospective students, applicants, previous students, and coworkers. + Critical thinking skills used to research and interpret data, policies, and processes. Office Management Using Navigate and other technologies, assist Sr. Director of RSS with program management. This includes developing reports, scheduling/rescheduling meetings, and assisting with outreach to students and staff as needed. + Using knowledge of Banner and Microsoft suite, prepare files for reporting and assessment. + Schedule appointments for Sr. Director and other staff. Make copies of documentation as needed. + Create fliers, brochures, payroll schedules and other documents as requested. + Assist in RSS events and activities. + Assist with overall audit of files including data entered in database after each semester’s files are closed out. Make corrections in database and files as needed. + Order office supplies based on department needs. Responsible for maintaining, utilizing, and tracking P-Card payments. + Develop and maintain office procedures; update and distribute forms and documents frequently used by staff. + Responsible for maintaining an annual budget book. Events + Assist all RSS programs in coordination of shared events. + Assist each RSS program with their individual events. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights MINIMUM REQUIREMENTS: Thirty-six months (36) of professional, general administrative or office support experience. The primary function of your job must be clerical. Effective verbal and written communication skills are necessary for success in this position. (Part-time experience will be pro-rated). Do not use “SEE RESUME” statements on the application; your application must be completed in detail documenting your experience. SUBSTITUTION: College, university, from an accredited institution may substitute for the clerical experience as listed above on a year for year basis. (A COPY OF YOUR TRANSCRIPT VERIFYING THE REQUIRED CREDITS MUST BE RECEIVED BY APPLICATION DEADLINE, IF SUBSTITUTION IS USED TO MEET THE MINIMUM REQUIREMENTS) REQUIRED COMPETENCIES: + Customer Service: Interact with students, staff & other departments. + Communication: Provide information to supervisors, co-workers, students & faculty by telephone, emails, in written form or in person. + Technology: Create and update spreadsheets, and documents. Enter and update information into formal databases. + Problem Solving/Decision Making: Analyze information and evaluate results to choose the best solution and solve problems. Handle complaints, settle disputes, resolve grievances and conflicts and negotiate with others. + Time Management: Independently manage your tasks to meet deadlines and expectations. NECESSARY SPECIAL REQUIREMENT & CONDITIONS OF EMPLOYMENT: Must submit to and successfully complete a pre-employment background check. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to the job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide Front Range Community College, Office of Human Resources with an official disposition of the charges. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information FOR CURRENT OR FORMER STATE CLASSIFIED EMPLOYEES OF THE STATE OF COLORADO: Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30.All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately. This posting may be used to fill one or more similar positions in the future. Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application. Comparative Analysis: All state classified employees must be hired and promoted through a comparative analysis process. Part or all of the analysis for this position will include a review of your application material. Applications may be used to assess and rank applicants who meet the minimum requirements, cut to a top group, or establish an eligible list for referral to the position, along with an eSkill assessment subject to change based on size of qualified applicant pool. Be sure your application material specifically addresses your qualifications, experience and accomplishments as they relate to the duties, minimum qualifications, substitutions, and preferred qualifications listed, including answering all supplemental questions thoroughly and with great detail. Attach additional pages if necessary to fully explain your experience and accomplishments. Failure to include adequate information or follow instructions may result in your application not being accepted for this position and may affect your score or inclusion in the final pool of qualified candidates. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Front Range Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Bob Gregory, Robert.gregory@frontrange.eduor by calling 303-404-5473. Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA) The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. If you are an individual who wishes to request reasonable accommodations for an exam, you must do so at least three days prior to the administration of the exam. Please refer to the contact information on the exam scheduling notice or on the specific job announcement. Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: + Front Range Community College's alcohol and other drug policy + VAWA policy + Campus security policies + Campus/community resources + Where to find registered sex offender information + Crime statistics for the previous three calendar years + Reporting crimes The Campus Security Report can be accessed in two ways: + By going to the internet website at: Clery Act Information (https://www.frontrange.edu/docs/default-source/Being-a-Student/safety-security/campus-security-report.pdf) (Download PDF reader) + Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 Do you have prior work experience at an institute of higher education or another academic environment? If yes, please explain. 02 Are you currently or have you in the past, worked in a similar position/role (Administrative Assistant Series) within the State Classified System? If yes, please give the dates of employment, job title & name of state agency. 03 Do you have experience as the first point of contact for an organization, i.e. front-line desk or phone experience? If yes, please explain. 04 Do you have experience utilizing Microsoft Office Suite products including Excel, Word, Outlook, Teams, Microsoft 365, SharePoint in your daily job? If yes, please describe that experience, be sure to include examples of how you have used these products. 05 Do you have prior experience working with a database information system such as Banner, Ad Astra, Navigate, Recruit, Access or similar formal database systems? If yes, please describe your experience. 06 Do you have experience scheduling and managing appointments, meetings and/or other functions? If yes, please explain. 07 Do you have experience with event planning? If yes, please explain. 08 Do you have experience with making department purchases, reallocating expenses and monitoring and tracking budgets? If yes, please describe your experience. 09 Do you have experience supporting multiple individuals at various levels of an organization? If yes, please describe that experience. 10 Do you have experience interpreting and explaining policies, procedures and guidelines? If yes, please describe. 11 Describe your time management and organizational skills. Be sure to provide examples on how you have used these skills? 12 Do you have experience utilizing your problem-solving skills and critical thinking skills? If yes, please describe your experience, be sure to give examples. 13 Describe a time when effective communication was critical to your work assignment or position. Include the steps you took to make sure everyone that needed to be included in the communication was. Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email