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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleAdministrative Assistant II - Neurology

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentNeuromuscular-Neurological Institute

                      

Job CodeB18004

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

The Cleveland Clinic Neurological Institute is known for leading the way in the treatment and research of complex neurological disorders. With over 300 staffed medical, surgical and research specialists dedicated to providing innovative treatments, patients can benefit from disease-specific care. Come join this innovative team and be part of the vision to become the best place to receive healthcare in the world. 

The institute offers a disease-specific, patient-focused approach to care. Our neurology, neurosurgery and pediatric neurology and neurosurgery programs are nationally ranked for their expertise and care. As an Administrative Assistant II in the Neurological Institute, you will perform a range of administrative duties in support of assigned healthcare professionals. Responsibilities include scheduling, managing telephone communications, welcoming patients and visitors and overseeing correspondence. Additionally, you will provide assistance with special projects and contribute to departmental operations and administrative management.

This position offers career advancement opportunities through a defined career ladder with multiple tiers, including roles such as Administrative Assistant I, Administrative Assistant II, Team Lead and Administrative Program Coordinator.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering and triage phone calls.

Administer and manage calendars and schedule management.

Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

Provide coverage of other areas such as front end, point of service and registration.

Coordinate management functions and assist in special projects

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED 

Three years of office experience

Epic experience

Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint) 

Strong grammar and verbal and written communication skills

Preferred qualifications for the ideal future caregiver include: 

Associate's Degree

Typing proficiency of 35 WPM with accuracy 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities