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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleAdministrative Assistant II - Neuro

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentNI Administration-Neurological Institute

                      

Job CodeB18004

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Neurological Institute and become a part of one of the most respected healthcare organizations in the world. This center is known for being a leader in treating and researching the most complex neurological disorders and advancing innovations in neurology. Now, the Neurological Institute is expanding with a new state-of-the-art facility which will include additional operating rooms and ambulatory, infusion, imaging, EMG and sleep and brain study services. Come take an active role in the next wave of transformative care, here at Cleveland Clinic. 

The Administrative Assistant II provides high-level administrative support to six nursing leaders and serves as the primary point of contact for the Hiring Manager. This role requires exceptional professionalism and discretion, as the individual will regularly interact with physicians, executive assistants, and senior leadership. The ideal candidate is highly organized, proactive, and comfortable serving as a trusted partner who keeps operations running smoothly in a fast-paced healthcare environment.

Key responsibilities include managing complex calendars and meetings, preparing agendas, tracking action items, handling calls and emails, and drafting memos and presentations. The Administrative Assistant II must maintain strict confidentiality, including patient information and sensitive documents, while exercising sound judgment in all communications. This role also coordinates training and in-services, manages travel arrangements, orders office supplies, tracks inventory, and collects and compiles data to support quality improvement initiatives. Additional support may be provided to nurse managers as needed.

A caregiver in this position works full – time| 40 hours| days| M-F| 8:00am – 5:00pm (flexible). 

 
A caregiver who excels in this role will:  

Manage and prioritize multiple assignments simultaneously and effectively. 

Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls. 

Administer calendar and schedule management. 

Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

Provide coverage of other areas such as front end, point of service and registration. 

Coordinate management functions and assist in special projects. 

 
Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED 

Three years of office experience 

Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point) 

 
Preferred qualifications for the ideal future caregiver include:  

Associate’s Degree 

Typing proficiency of 35 wpm with accuracy 

Fluency in Microsoft Office (with strong proficiency in Word, Excel, and PowerPoint) 

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities