Work whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeUnder the supervision of the Director of the Emergency Department performs a variety of administrative and clerical duties for the Emergency Department Applicant must be proficient in the use of a computer and various programs including Word Outlook and Excel These duties include but are not limited to typing minutes forms correspondence memos policies procedures and reports Maintains a number of record keeping systems attendance records educational records etc Answers telephone provides telephonic customer service to ED patients staff and answers routine inquiries from the public physicians and hospital staffResponsibilitiesProcesses new hire or change in schedule paperwork for al ED nursing staffMaintains computerized record keeping systems for payroll late punches occurrences etc Provides reports to the ED administrative team regarding violations or potential of violations of occurrence policy on a weekly basisCoordinates calendarschedule schedules meetings prepares agenda minutes and handouts for a variety of recurring meetings provides appropriate organization support etc for the ED administrative team to ensure efficient scheduling of timeProvides support to the ED Clinical Educator by organizing the appropriate resources for education programsMaintains confidentiality and utilizes discretion in relation to administrative personnel and patient information and issuesMaintains systems to ensure department and unit specific manuals to meet regulatory agencies and department requirementsUtilizes effective and appropriate communication skills when handling questions and issues from the public physicians and staff Refers issues or questions beyond scope of responsibility to the appropriate person in a timely mannerOrganizes written materials designs forms and formats documents as delegated Composes letters and memos from verbal direction andor from knowledge of department policies or proceduresEstablishes and maintains files and records on an ongoing basisPhotocopies material for distribution as needed Prioritizes and distributes incoming mail advising appropriate individuals of issues requiring immediate attentionOrders supplies reference and orientation materials for the Emergency Department administrative teamMaintains physical surroundings and equipmentProcess payroll Assists with scheduling RNs NTs US Arranges additional replacement when sick calls and unexpected events occurUnit specific report cards records data from unit specific and hospital specific quality criteria Calculates and prepare graphscharts and distributes to the appropriate staffStaff specific report cards utilizes quality improvement information to provide feedback to ED administration for individual staff members Graphs information based on individual staff specific report cardsCreates and runs reports as directed andor appropriate Monitors reports related to ED operations failed synchronization performance standards Provides information to the ED administrative teamGraphs results over timePositively supports the ED team and supports change within the departmentDemonstrates self direction by effectively utilizing time building on strengths and working on deficienciesDevelops computer skills as required Attends meeting workshops and educational programs that enhance the administrative assistant roleEdits collates and distributes reports and documents as directedHandles all department phone calls and refers call to appropriate ED personnel and documents messagesAdditional duties as assignedWork whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeUnder the supervision of the Director of the Emergency Department performs a variety of administrative and clerical duties for the Emergency Department Applicant must be proficient in the use of a computer and various programs including Word Outlook and Excel These duties include but are not limited to typing minutes forms correspondence memos policies procedures and reports Maintains a number of record keeping systems attendance records educational records etc Answers telephone provides telephonic customer service to ED patients staff and answers routine inquiries from the public physicians and hospital staffResponsibilitiesProcesses new hire or change in schedule paperwork for al ED nursing staffMaintains computerized record keeping systems for payroll late punches occurrences etc Provides reports to the ED administrative team regarding violations or potential of violations of occurrence policy on a weekly basisCoordinates calendarschedule schedules meetings prepares agenda minutes and handouts for a variety of recurring meetings provides appropriate organization support etc for the ED administrative team to ensure efficient scheduling of timeProvides support to the ED Clinical Educator by organizing the appropriate resources for education programsMaintains confidentiality and utilizes discretion in relation to administrative personnel and patient information and issuesMaintains systems to ensure department and unit specific manuals to meet regulatory agencies and department requirementsUtilizes effective and appropriate communication skills when handling questions and issues from the public physicians and staff Refers issues or questions beyond scope of responsibility to the appropriate person in a timely mannerOrganizes written materials designs forms and formats documents as delegated Composes letters and memos from verbal direction andor from knowledge of department policies or proceduresEstablishes and maintains files and records on an ongoing basisPhotocopies material for distribution as needed Prioritizes and distributes incoming mail advising appropriate individuals of issues requiring immediate attentionOrders supplies reference and orientation materials for the Emergency Department administrative teamMaintains physical surroundings and equipmentProcess payroll Assists with scheduling RNs NTs US Arranges additional replacement when sick calls and unexpected events occurUnit specific report cards records data from unit specific and hospital specific quality criteria Calculates and prepare graphscharts and distributes to the appropriate staffStaff specific report cards utilizes quality improvement information to provide feedback to ED administration for individual staff members Graphs information based on individual staff specific report cardsCreates and runs reports as directed andor appropriate Monitors reports related to ED operations failed synchronization performance standards Provides information to the ED administrative teamGraphs results over timePositively supports the ED team and supports change within the departmentDemonstrates self direction by effectively utilizing time building on strengths and working on deficienciesDevelops computer skills as required Attends meeting workshops and educational programs that enhance the administrative assistant roleEdits collates and distributes reports and documents as directedHandles all department phone calls and refers call to appropriate ED personnel and documents messagesAdditional duties as assignedQualificationsHigh School DiplomaGED requiredAssociateBachelor degree preferred years of administrative assistant experience or equivalent educationExcellent computer skills including MS Word Excel requiredStrong typingword processing skillsHigh degree of accuracy and attention to detailExcellent interpersonal and customer service skills oral written and telephone communicationAbility to work independently and self directedStrong interpersonal and organizational skillsKnowledge ofor ability to learn MS PowerPoint Access Publisher OutlookBasic medical knowledge and terminologyDemonstrated ability to prioritize effectivelyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentQualificationsHigh School DiplomaGED requiredAssociateBachelor degree preferred years of administrative assistant experience or equivalent educationExcellent computer skills including MS Word Excel requiredStrong typingword processing skillsHigh degree of accuracy and attention to detailExcellent interpersonal and customer service skills oral written and telephone communicationAbility to work independently and self directedStrong interpersonal and organizational skillsKnowledge ofor ability to learn MS PowerPoint Access Publisher OutlookBasic medical knowledge and terminologyDemonstrated ability to prioritize effectivelyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment