Welcome page Returning Candidate? Log back in! Administrative Assistant (CASSI Clinical) Vacancy ID 12235 Job Location : Street 3825 Greenspring Avenue # of Hours 40.00 Job Locations US-MD-Baltimore Pos. Type Regular Full Time Department : Name CARD Clinical Overview

The Administrative Assistant (Triage) will perform a variety of administrative duties, to include answering phones, retrieving and routing phone and email messages to the appropriate department Clinical Services Coordinator, support meetings, and organize materials. This position is expected to interact with patients, families, clinicians, and CASSI staff in a courteous and professional manner.

Responsibilities Promptly answer the Triage Screening line and accurately take and retrieve messages. Appropriately route and return calls, answer questions, and provide correct and timely follow-up as needed.Monitor and follow up on clinic voicemails throughout the day.Monitor and follow up on various email inboxes throughout the day.Serve as primary contact for the CASSI Customer Relationship Management (CRM) Workqueue in Epic.Respond to families, providers, and other CASSI staff in a timely and professional manner that is in accordance with established department policies and procedures.Appropriately determine which Clinical Services Coordinator or team is best equipped to help with patient/family inquiries.Provide regular administrative support to the Clinical Services Coordinator Triage team.Support the coordination of departmental meetings. Take, transcribe, and distribute meeting minutes.Complete special projects as requested. Qualifications

EDUCATION:

High School Diploma, GED, or equivalent required.Associate’s degree or higher in human services, healthcare administration, or related field preferred.

 

EXPERIENCE:

Previous related administrative support experience preferred. Options Apply for this job onlineApplyShareRefer a friendRefer a friend Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed JOIN OUR TALENT COMMUNITY Not ready to apply? Connect with us Application FAQs

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