Job Title: Administrative AssistantJob Description

We are seeking a highly organized and proactive Administrative Assistant to join our team. This role involves directly interacting with clients to ensure their satisfaction, as well as serving as a mediator between clients and vendors. The ideal candidate will possess strong organizational and customer service skills and will provide comprehensive clerical and operational support to leadership and team members.

ResponsibilitiesProvide comprehensive clerical and operational support to leadership and other team members.Manage phone calls, mail, database updates, and internal documentation.Maintain accurate records within internal and client systems of record.Support project tracking, deadlines, and workflow coordination.Serve as a primary point of contact for current clients, ensuring high levels of service and satisfaction.Troubleshoot client issues independently and see them through to resolution.Develop and maintain strong, professional client relationships.Act as a liaison between clients and third-party vendors as needed.Assist with preparing proposals and client-facing materials.Support sales and marketing data updates.Onboard new clients and manage account setup within client systems, with the goal of operating independently from leadership over time.Essential Skills2+ years of administrative experience.Strong organizational skills and ability to meet deadlines for assigned projects.Ability to identify opportunities for process improvement and present solutions with timelines for implementation.Strong analytical and decision-making skills.Capability to handle multiple tasks throughout the day.Proficiency in Microsoft Excel and other Microsoft products.Ability to understand data (financial and system) and provide analysis.Excellent written and verbal communication skills.Excellent conflict resolution skills.Strong customer service skills.Additional Skills & QualificationsEpic experience would be nice.Previous experience within the medical/healthcare space would also be helpful.Work Environment

This position is based in an office environment, with working hours from Monday to Friday, 8:00 AM to 5:00 PM. There is potential for a hybrid working arrangement after the completion of training.

Job Type & Location

This is a Contract to Hire position based out of Cincinnati, OH.

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cincinnati,OH.

Application Deadline

This position is anticipated to close on Jan 30, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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