**Administrative Assistant** **Company:** Cook's Waste Paper & Recycle, a Waste Connections Company **Location:** Brookings, South Dakota **Schedule:** Monday - Friday | 7:30am - 4:00pm **Why You Should Join Us** At Waste Connections, we believe in creating a workplace where empowered, self-directed team members know their contributions matter. + **Culture:** A great place to work with a supportive, collaborative environment. + **Integrity:** We define integrity as “saying what you will do and then doing it.” We keep our promises-to our customers and our employees. **Key Responsibilities** + Manage daily administrative operations to ensure smooth workflow. + Promote and adhere to Waste Connections’ standard operating procedures for efficiency, environmental responsibility, and safety. + Become proficient in proprietary operational systems and software tools. + Collaborate with other departments to resolve customer disputes and service issues. + Handle customer interactions via phone and in person, including service orders, changes, and inquiries. + Process payments, collect past-due balances, and maintain accurate records. + Prepare and manage contract forms, service charges, deposits, and address changes. + Demonstrate proficiency in MS Word and Excel; assist with dispatching drivers as needed. + Deliver exceptional customer service that fosters goodwill and resolves complaints promptly. + Perform other duties as assigned to support team success. **Minimum Requirements** + Detail-oriented and highly organized. + Ability to read, write, and communicate effectively in English. + Minimum of 1 year of administrative experience with a consistent work history. **Waste Connections is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. \#ACBoost