At Jacobs, we challenge the accepted so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you’ll make it simpler and more seamless for our client to have a safe, reliable and efficient system. You will help us empower communities to focus on what matters most - people. As an Administrative Assistant on our team in Fort Meyers Beach, FL, you’ll be responsible for providing assistance and information to the public. Knowledge in the areas of building plans review, permit issuance, zoning is desired but not required. Work may vary in complexity and responsibility. The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. This position is subject to a background check. . Essential Duties and Responsibilities * Answer customer inquiries regarding building requirements, zoning, inspections, development orders, flood plain development requirements, coastal construction zones, contractor licensing, inspection tracking, and issuance of Certificates of Occupancy and/or Compliance using Energov software * Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. * Enter permits into computer database and verify contractor licensing, insurances, ‘strap’ number, ownership and zoning of parcel in GIS * Also, may assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. Knowledge, Skills and Abilities * Ability to deal with the public in a prompt, professional, and courteous manner. * Ability to perform basic mathematical skills in determining square footage, linear feet, etc. * Ability to learn associated computer systems applicable to permitting, such as GIS, EnerGov, etc. Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you - and deliver the world’s most challenging Operations Management projects, together. Qualifications - External * At least 1 year customer service experience Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.