Administrative Assistant
Fedcap
What You'll Do
The Administrative Assistant is responsible for providing administrative support services for staff and participants to the WeCARE program as well as manage a busy reception areas.
Your responsibilities will include:
+ Provide participant reception services including greeting participants, answering, and directing phone calls.
+ Perform telephone outreach to individuals who failed to report for appointments.
+ Print reports and review for errors and inconsistencies.
+ Explain process and services to participants and obtain participant signatures for consent.
+ Assist in scheduling participant appointments.
+ Maintain participant medical documents, attendance records and files.
+ Enter participant demographic data and action codes and scan documents into computerized databases.
+ Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
You're a great fit for this role if you have:
+ High school diploma or GED.
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+ Bachelor's or associate degree from an accredited college or university preferred.
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+ 1 year of full-time administrative support experience.
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+ Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
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+ Experience working with public assistance recipients, homeless, formally incarcerated, and/or those affected by the challenges associated with poverty a plus.
+ Computer proficiency with the ability to enter data into specialized databases.
Compensation
$19.24-$20.20/hr.
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