Description We are looking for a skilled Administrative Assistant to join our team in Brookfield, Wisconsin. This is a Contract-to-permanent position, offering a dynamic opportunity for someone who thrives in a fast-paced environment and enjoys building relationships. You will play a key role in ensuring smooth operations by managing loan documentation and providing exceptional support to both customers and internal teams. Responsibilities: • Process loan documents accurately and efficiently, acting as the liaison between the company and customers to ensure timely collection of required materials. • Handle inbound and outbound calls professionally, addressing inquiries and providing solutions. • Maintain detailed records of all interactions and updates in company software systems. • Coordinate email correspondence, ensuring timely and accurate communication. • Provide exceptional service with quick response times, prioritizing customer needs. • Perform data entry tasks with precision and attention to detail. • Utilize Microsoft Excel, Outlook, Word, and PowerPoint to support administrative tasks. • Collaborate with team members to ensure consistent workflow and a positive work environment. • Demonstrate a commitment to long-term career growth within the organization. Requirements • Minimum of 2 years of experience in an administrative or customer support role. • Strong proficiency in Microsoft Outlook, Excel, Word, and PowerPoint. • Excellent organizational skills and attention to detail. • Effective communication abilities, both written and verbal. • Self-motivated and capable of handling multiple tasks in a fast-paced setting. • Ability to build and maintain positive relationships with customers and colleagues. • Comfort with answering inbound calls and managing email correspondence. • Reliable commute to Brookfield, Wisconsin, or willingness to relocate prior to starting. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .