We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As an Administrative Assistant, you are responsible for providing administrative support to ensure efficient operation of the office. This role will provide direct support to the Head of the Central Region and the Business Effectiveness Manager on a variety of tasks, including managing calendars, making travel arrangements, handling confidential and time sensitive office communications, and preparing documents. In addition, there will be interactions with multiple teams through a variety of tasks while ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality in a timely manner. They act as a point of contact supporting and servicing high net worth clients, contributing to a positive and productive environment. This position is a great opportunity to learn the investment business in a professional, dynamic work environment.

At CIBC we enable the work environment most optimal for you to thrive in your role to successfully perform the work, you will be on-site full-time.

How you'll succeed

Communication Management: Greets clients, answering phones, screening calls, and directing inquiries to the appropriate personnel. Handling incoming and outgoing mail, emails, and faxes. 

Scheduling and Coordination: Managing calendars, making travel arrangements, scheduling conference rooms, and coordinating meetings.

Record Keeping: Maintaining databases (Salesforce), updating information, and ensuring accurate record-keeping. 

General Support: Providing general administrative support to staff, assisting with projects, and contributing to a positive work environment. 

Assist in Coordinating CIBC marketing events: Monitor attendee lists, assist with Salesforce campaigns, connect with venues and vendors to execute events for employees and clients

Client Entertainment Tickets for RMs and BDOs: Provide back up for ticket management

Holiday Gifts: Coordinate holiday gifts to be sent out for Business Development Officers and Relationship Managers

Marketing Material Requests: Order business cards and CIBC branded materials for employees and events

Who you are

Strong organizational and time management skills: Ability to prioritize tasks, multi-task, manage multiple deadlines, and maintain an organized workspace.

Excellent communication and interpersonal skills: Ability to communicate effectively with colleagues, clients, and other stakeholders via phone and email. Will play a key part in supporting and servicing high net worth clients and prospects

Proficiency in relevant software and technology: Including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Salesforce and other relevant applications.

Attention to detail: Accuracy and thoroughness in all tasks are crucial.

Problem-solving and critical thinking skills: Ability to identify and resolve issues, find solutions to administrative challenges, work without direction and independently in solving problems.

Discretion and confidentiality: Handling sensitive information with professionalism and discretion. 

Collaboration: Ability to work in a team environment, and work well with multiple internal teams and external clients

Experienced: Minimum 2-4 years of relevant experience

MS Suite experience: Experience with Microsoft Office Word, Outlook, PowerPoint and Excel

*Subject to plan and program terms and conditions

California residents — your privacy rights regarding your actual or prospective employment 

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $55,000 - $60,000 for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL - 181 W Madison

Employment Type

Regular

Weekly Hours

40

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative