Job Title: Administrative Assistant/Contract Specialist

Only 2 days a week onsite! The rest can be work from home!

Job Description

This position involves the meticulous processing of regional service maintenance agreements, covering new agreements, renewals, and credits. You will be responsible for site and equipment updates, customer account updates, and contract invoicing.

ResponsibilitiesProcess all regional service contracts.Ensure contract capture awareness.Review daily interface reports.Update technician and customer information.Generate and reschedule PMs regularly.Administer assigned national accounts.Manage new item query reports.Handle third-party software support billing.Enter new sites and site changes.Review and update customer interface error reports.Set up default place/zip/postal codes.Train new employees.Update process documents.Provide backup support for contract specialists and customer maintenance specialists.Perform other duties as assigned.Essential SkillsStrong attention to detail.Reliable employee.Ability to multitask effectively.Experience in contract administration and ERP systems.Ability to read, analyze, and interpret common legal documents.Proficient in responding to inquiries or complaints from customers or business members.Effective presentation skills for management.Strong communication, interpersonal, and organizational skills.Proficiency in Microsoft Office.Additional Skills & QualificationsHigh School diploma with two to three years of related experience or training.JD Edwards experience is a plus.Ability to work collaboratively in a team environment.Work Environment

This role operates in a hybrid model out of Watertown, with a preference for two days onsite. The work environment fosters values of value creation, self-starting initiative, collaboration, integrity, and personal growth.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Watertown,WI.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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