QUALIFICATIONS 
• College diploma in administration, or equivalent experience. 
• Basic understanding of patient support programs and drug reimbursement is an asset. 
• Call centre or customer service experience is an asset. 
• Strong computer and software skills\: Excel, Word, Outlook, Adobe Acrobat, CRM database entry, telephony, web portals, teleconference scheduling, and web-based meetings. 
• Proven ability to work independently or in a team environment. 
• Strong sense of organization and attention to detail. 
• Self-regulation of time management and the ability to multi-task and adhere to deadlines. 
• Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment. 
• Established high speed internet access from home office.