Description We are offering a long-term contract employment opportunity for an Administrative Assistant in Charlestown, Massachusetts, 02129, United States. The successful candidate will be tasked with a variety of responsibilities, including processing guest services, coordinating house operations, and managing volunteers. Responsibilities: • Provide top-tier customer service to house guests, ensuring their stay is comfortable and meets their needs • Effectively coordinate and manage house operations, ensuring all areas are maintained to a high standard • Handle the coordination of volunteers, ensuring their efforts are effectively directed towards house needs • Manage inbound and outbound calls, promptly addressing guest inquiries or concerns • Schedule appointments and in-person meetings as needed • Conduct guided tours of the house for potential guests or volunteers • Maintain accurate records of guest stays and volunteer contributions • Process data entry tasks and email correspondence efficiently • Utilize Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft PowerPoint to manage tasks and communicate effectively Requirements • Minimum of 1 year experience in an administrative role • Proficiency in answering inbound calls and handling customer queries • Exceptional customer service skills, with a focus on delivering high-quality support • Experience in data entry and maintaining accurate records • Excellent email communication skills, with the ability to respond promptly and professionally • Experience in handling both inbound and outbound calls • Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook • Ability to schedule appointments and coordinate meetings efficiently • Experience in conducting in-person meetings and presenting information clearly • Comfortable in organizing and conducting guided tours when required • Strong skillset in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .