NY HELP Yes Agency Public Employment Relations Board Title Administrative Assistant 1 / Trainee 1 / Trainee 2 | Part Time - 50% Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $40625 to $60467 Annually Employment Type Part-Time Part-time Percent 50% Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 18.75 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Erie Street Address Electric Tower 535 Washington Street, City Buffalo State NY Zip Code 14203 Duties Description The incumbent will perform a full range of administrative support duties within the Division of Employment Practices and Representation at PERB's Buffalo regional office. This includes, but is not limited to: Answer phones and screen incoming calls, greet visitors, operate office equipment, maintain office scheduling, coordinate meetings, create conference material; process incoming Representation matters; enter case data in an Access database or other case management system; gain an understanding of the State Employment Relations Act (SERA) and the Taylor Law and apply this knowledge to real-time scenarios; acquire a thorough understanding of PERB’s processes and Rules of Procedure and alert management to basic procedural deficiencies; explain deficiencies and successfully resolve issues; prepare, proofread, and disseminate deficiency notices and decisions; act as a professional liaison with clientele in matters related to the Division; open, in date, read and distribute incoming mail or other materials; coordinate travel arrangements for division staff and prepare travel reimbursements and reconciliations via the Statewide Financial System (SFS); establish and maintain effective working relationships with staff at all levels within the organization; work in Access, Word, Excel, Outlook and other software applications; and other administrative duties as assigned. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).NY HELPSFor the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded the same rights and privileges of competitive class employees. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Open Competitive Minimum Qualifications: Administrative Assistant 1, SG11: Minimum qualifications are two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.Administrative Assistant Trainee 1, SG8: Minimum qualifications are six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Administrative Assistant Trainee 2, SG10: Minimum qualifications are one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the NYS and CSEA Partnership, or equivalent offerings through another entity as determined by the agency. All trainees are required to successfully complete all courses before advancing to the Administrative Assistant 1, G-11.Substitutions: Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology may substitute for two years of experience. List Eligibility Open to those reachable on the Administrative Assistant 1 eligible list.Promotion EligibilityOne year of service in a clerical title allocated to a Salary Grade 6 and above; and completion of a two-year traineeship.Transfer Eligibility Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/. (Important Note: Per Civil Service Law, an employee cannot have two, consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.)Reinstatement EligibleCandidates who previously held this title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis may be eligible for reinstatement upon approved from the Civil Service Commission. Additional Comments SALARY RANGE (full title): $48,006 - $60,467• Starting at $40,625 (Trainee 1; NS equated to SG-8)• Starting at $45,260 (Trainee 2; NS equated to SG-10)PERB offers a work-life balance and a generous benefits package that includes:• Holiday, Vacation, Sick and Personal Paid Time Off• Membership in the NYS Employee Retirement System• Affordable Health Insurance Options• Family Dental and Vision Benefits at No Additional Cost• NYS Deferred Compensation Plan and Guidance• NYS Flex Spending Accounts for Health and Childcare• And much more... Some positions may require additional credentials or a background check to verify your identity. Name Sandra Koslow Telephone 518-457-2676 Fax Email Address perb.sm.JOBS@perb.ny.gov Address Street P.O. Box 2074, Empire State Plaza Agency Building 2, Floor 20 City Albany State NY Zip Code 12220 Notes on Applying If interested in this position, please forward your resume’ along with a cover letter explaining how you meet the minimum qualifications of this position to the attention of Sandra Koslow at perb.sm.JOBS@perb.ny.gov by September 1, 2025. Please reference the Vacancy ID number and title of the position in the subject line of your email. PERB is an equal opportunity employer and does not discriminateon the basis of race, age, ethnicity, disability, sexual orientation,gender, military status, religion or any other prohibited category. All qualified candidates are encouraged to apply.