**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will provide receptionist and general administrative services to the site/office for internal and external customers. **How you will contribute** You will: + Be the first point of contact for internal and external customers (new and existing) + Deal with and direct calls coming through to the main switchboard in a polite and professional manner + Provide support to the human resource (HR) function for coordinating interviews, onboarding of new starters and leavers, booking HR training courses, preparing materials, etc. + Provide ad hoc administrative support to the wider business, which may include preparation of marketing packs, updating records + Manage the receiving and distribution of deliveries for personnel on site **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Excellent and professional interpersonal skills with the ability to interact effectively with visitors and colleagues by telephone, written communication and face-to-face + Excellent organizational skills + Excellent verbal and written skills with strong attention to detail and accuracy + Team player with the ability to work on own initiative + Computer literate including the use of Microsoft Office (Word, Excel, PowerPoint) + Previous reception/front-of-house experience preferred **More about this role:** **Key Responsibilities:** + **Administrative & Financial Support:** + Generate and process Purchase Orders (POs) for Facilities and HR-related requirements. + Manage invoicing procedures and ensure timely Goods Receipts (GRs). + Administer petty cash issuance as per company policy, maintaining accurate monthly records and ensuring data integrity. + **Travel & Visa Coordination:** + Assist the HR department with end-to-end travel arrangements. + Prepare and issue official letters such as OICCI invitation letters and Mondelez Visa invitation letters for employees. + Support employees in completing visa applications through online portals for business travel purposes. + **Office Operations & Logistics:** + Manage all incoming and outgoing mail, packages, and deliveries using courier portals (e.g., TCS, DHL). + Oversee the management and initiation of Employee Access cards & access machines. + Monitor and ensure the continuous availability of office inventory and supplies. + Coordinate effectively with vendors and service providers for all office maintenance, repairs, and other related facility management tasks. + **Team & Facilities Oversight:** + Supervise office support staff (e.g., tea boys, cleaners, and riders). + Prepare monthly payroll for support staff, including tracking their attendance, leaves, and expenses. + **Communication & General Support:** + Serve as the central point of contact for internal and external inquiries, providing timely and accurate information. + Professionally answer, screen, and direct phone calls, ensuring a high level of customer service. + Provide administrative assistance to various departments, including managing calendars, coordinating meetings, and arranging catering as required. **Qualifications:** + Bachelor’s degree in business administration. + 1-2 Years of Experience in administrative or office coordination role. + Proficiency in Microsoft Office Suite (Word, Excel, Outlook). + Strong communication and interpersonal skills. + Ability to multitask and prioritize effectively in a fast-paced environment. **Business Unit Summary** **Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Customer Support Administration Services At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.