U-Haul is looking for a team player to join the Payment Processing team! The team is tight knit and works closely together to accomplish goals! The department offers opportunities for growth and hands-on training. Are you ready to be a part of the team? Apply today!
Position's Primary Function:
The primary function of the Credit Card Processing Admin Support role will be to assist the credit card team in conducting payment research, taking incoming calls/responding to emails from customers or internal/external team members, and other various administrative tasks.
Essential Duties:
Manage incoming phone calls and emails regarding customer issues and/or transaction details pertaining to current or past rental contracts
Research and confirm charges/refunds from multiple departments/sources and reprocess as necessary
Efficiently manage time and handle high volume environments
Gather information needed for charges/refunds that need to be processed throughout the day
Perform with minimal supervision while maintaining high level of confidentiality
Ability to work Saturdays as required
Perform other duties as assigned
Minimum Qualifications:
Ability to navigate and use multiple computer programs including Microsoft Office
Excellent verbal and written communication
Positive, upbeat, self-motivated with a “can-do” attitude
Perks of joining the U-Haul fleet:
Get your career moving with a company who empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
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U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.