Job Summary:

This is an office-based role.

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

As an Admin Assistant, you will provide comprehensive, high-level administrative support to the Director of Hotel and Entertainment Operations as well as broader support to the shoreside Operations Team in Singapore. This role requires a proactive, highly organized, and detail-oriented professional who thrives in a dynamic, fast-paced environment. You’ll use a mix of business acumen, relationship management, operational planning, and problem-solving skills to ensure seamless day-to-day operations and exceptional service delivery across both Hotel and Entertainment functions.

Responsibilities:

Prepare executive-level presentations, letters, spreadsheets, agendas, meeting materials, and departmental communicationsProvide direct administrative support including managing complex calendars, meetings, travel arrangements, and expense reportsProvide administrative support to the Director of Hotel Operations and Entertainment Operations during their on-site engagements in Singapore or aboard Disney AdventureServe as the primary point of contact for all office administrative responsibilities including phones, supplies, onboarding logistics, and correspondenceManage logistics for consultants including travel, payments, and contractual obligationsLiaise with Immigration Compliance, and input/manage visitor/vendor information in systems such as SSG, SVAM, IRGSSupport onboarding, transfers, and separation processes for new and current cast/crewMaintain company vehicle schedules and coordinate procurement needs (laptops, phones, etc.)Provide backup support for department coordination during emergency procedures and act as the Record Information Management (RIM) CoordinatorAssist with event planning, event setup, and package receiving as neededExercise sound judgment in prioritizing tasks and anticipating the needs of leaders and team membersPartner with Operations Assistants across the fleet, contributing to ongoing process improvementsHandle special tasks and high-priority projects as requestedManage all responsibilities with the highest level of discretion and confidentiality

Required Qualifications & Skills:

Minimum 5 years of experience supporting business executives in large organizationsStrong organizational and multitasking skills with extreme attention to detailProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)Familiarity with SAPDemonstrated ability to navigate complex schedules, prioritize independently, and remain flexible under pressureExcellent verbal and written communication skillsProven interpersonal and consultative skills with a collaborative, positive approachAbility to manage multiple ongoing projects with efficiency and professionalismHigh degree of discretion in handling sensitive and confidential mattersPassion for providing exceptional service to both internal teams and guests

Education:

Required: High school diploma or equivalent work experiencePreferred: Bachelor’s degree

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.