ADA Eligibility Specialist The ADA Eligibility Specialist is responsible for reviewing ADA paratransit application materials, supplementalintakeand professional verification forms, conducting in-person interview for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The ADA Eligibility Specialist is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client. supports the General Manager in directing the passenger transit operations. This position isbased in Chicago, IL in supporting the Regional Transportation Authority (RTA). Transdev is proud to offer: + Competitive compensation package of minimum $54,000 – maximum $59,000 Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Determines final eligibility based upon the application, interview, functional assessment and any supplementalinformation + Conduct in-person interviews to assess mobility capabilities and review any supplemental informationprovided + Determine what functional assessments the applicant will be required toundergo + Provide written eligibility determination documentation to Client within ADA required and contracted timeframe + Reads and interprets ADA paratransit applications, intake forms, and professional verificationforms + Review interview results and application paperwork and follow up on assessments and professional verification, asneeded + Provide further written documentation to Client uponrequest + Assist the leadership team in identifying process improvementopportunities + Conduct functional physical and/or cognitive assessment with applicants that mayinclude:o Physical Functional Assessment using an outdoor course + Physical Functional Assessment using an indoorcourse + FACTS + MMSE + Tinetti Balance and Gait Assessment + Beck’s Assessment + Apply information obtained to determine applicant’s capability to independently ride fixed routetransportation + Provide required forms to administrative personnel for data-entry and eligibility lettergeneration + Participate in staff meetings with leadership and/orClient + Participate in community outreach and education asneeded + Participate in initial and on-going training as required by Transdev and Client + Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for Transdev and Client + Build rapport and communicate effectively with Transdev and Client personnel to include administrators, management, support staff and applicant while providing high quality customerservice + Participate in appeals process, uponrequest + Maintain a positive attitude when interacting with individuals, support Staff andcaregivers + Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints andtraining Qualifications: + Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field + Willing to accept relevant experience and specialized certifications in lieu of aBachelor’sdegree (Certifications can include: COTA, OT, PT) + 3+ years of professional experience working with individuals withdisabilities + Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and olderadults + Experience conducting information-gathering relating to ADA Paratransiteligibility + Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint) + Knowledge of the public transportation system & services + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in thefuture + Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diversepopulation + Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to establishedprotocols + Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certificationletters + Desire to learn additionalprograms + Excellent organizational and multi-tasking skills + Ability to work flexiblehours + Ability to adapt to a rapidly changingenvironment + Ability to work under limitedsupervision + Ability to make clear and factualobservations + Additional language skills arepreferred + Ability to maintain high level ofconfidentiality Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to50pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level. + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contactus.HR.TalentAcquisition@transdev.com Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to moveeverydaythanks to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comor watch an overview video athttps://youtu.be/ilO5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religionor other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Professional & Corporate Job Type: Full Time Req ID: 6111 Pay Group: VDD Cost Center: 233 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.