Type: Full Time Posted Date: 2026-01-21 Pay Range: . - . USD per year **Primary Function** We are looking for a highly technical, hands-on Activation Support Technician to lead the onsite execution of our world-class AR experiences. You will be the technical backbone of our high-profile events, ensuring that hardware—ranging from AR Mirrors to the latest Spectacles—runs flawlessly in fast-paced, high-pressure environments. This is not a desk job. You are someone who thrives on the road, loves "plugging things in," and possesses the technical intuition to troubleshoot a complex setup under the bright lights of a global roadshow. Base: You will be required in the London office 4 days a week when not traveling. Mobility: Significant travel (up to 40-50%) across EMEA is expected, with occasional trips to APAC. You must have a valid passport and the flexibility to work non-standard hours (weekends/evenings) during event peaks. **Duties & Responsibilities** Onsite Execution Lead the technical setup, calibration, and strike of AR activations including AR Mirrors & wearable tech (Spectacles). Technical Troubleshooting Act as the first line of defense for any hardware or software glitches during live events, ensuring zero downtime for the user experience. Event Alignment Work closely with production teams and stakeholders to ensure the physical onsite environment (lighting, network, space) meets the technical requirements. Hardware Management Maintain and prepare "event kits," ensuring all macOS and iOS devices are updated, charged, and configured before shipping. Stakeholder Liaison Communicate technical limitations and requirements clearly to non-technical event staff. **Skills & Qualifications** Apple Ecosystem Expert: Advanced knowledge of macOS and iOS deployment, configuration, and troubleshooting. Network Savvy: Solid understanding of networking (Wi-Fi/LAN) in event spaces. Software Proficiency: Familiarity with device management tools and the ability to navigate terminal commands or log files to diagnose issues on the fly. **Education & Experience** Roadshow Veteran: You have a proven track record of working on high-profile events, tours, or product launches where failure is not an option. The "Techy" Instinct: You are the person who naturally understands how systems talk to each other. You are curious about new tech and quick to master new gadgets. ● Autonomous & Resilient: You are comfortable traveling solo across EMEA and APAC, managing local vendors, and keeping a cool head when things don't go to plan. Attention to Detail: You ensure cables are managed, sensors are clean, and the "magic" of the AR experience isn't ruined by visible tech clutter. Customer Service Commitment: TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.