Job Title: Accounts Support CoordinatorJob Description We are seeking a detail-oriented Accounts Support Coordinator for a temporary, project-based role focused on reconciling and issuing refunds for inactive customer credit accounts. This position offers an opportunity to validate customer information, collect necessary documentation, and support basic accounts-related processes. The role involves a mix of data review, administrative support, and outbound customer communication. Responsibilities + Review and validate customer account information related to outstanding credit balances. + Conduct outbound phone calls to confirm address and contact details. + Request, collect, and track W-9 forms from customers. + Perform accurate data entry and maintain records within internal systems. + Support coordination between customers and internal teams to ensure refunds are processed accurately and efficiently. + Provide general administrative and project support as needed throughout the assignment. Essential Skills + Previous experience in administrative support, data entry, and customer service support. + Comfortable making professional outbound phone calls and emails to customers. + Strong attention to detail and ability to manage documentation accurately. + Ability to work independently while following established processes. + Proficiency with basic office tools such as Excel, email, and internal systems. + Experience handling sensitive or confidential information is preferred. Additional Skills & Qualifications + Ability to work independently in a project-driven environment. + Basic proficiency with spreadsheets, internal systems, and document management. + Professional communication skills, both written and verbal. Work Environment The work environment includes a standard schedule of 8:00 AM to 4:30 PM with two 15-minute breaks and a 30-minute lunch. The position involves using basic office tools and requires adherence to established processes. Job Type & Location This is a Contract position based out of La Vergne, TN. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in La Vergne,TN. Application Deadline This position is anticipated to close on May 20, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.