Accounts Receivables Supervisor

Department: Finance & Procurement

Employment Type: Fixed Term - Full Time

Location: Ghana - Accra

DescriptionThe incumbent in this position is responsible to facilitate payment of all money due by promptly preparing invoices and processing incoming checks in accordance with hotel accounting and financial policies and procedures as well as following up on all outstanding payment owed to the hotel.  

Key Responsibilities\nTo know and observe the credit policies of Kempinski Hotel Mall of the Emirates.\nProcess the daily transfer from guest ledger to city ledger of all invoices and credit card payments promptly.\nTo check if all daily City Ledger folios are received from Front Office.
To check that room rates charged to travel agents are in accordance with their contracts.\nTo ensure that group billings are completed as per contract.\nTo ensure that all folio transfers are approved Debtors and routed to correct customer.\nTo ensure accuracy of all charges and credits posted to the individual accounts.\nUpdate any changes of customer’s details and contacts.\nTo check if the invoices are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.\nTo maintain the records i.e. photocopy of invoices, supporting documents, statements, filing etc.\nTo check the balances of account receivables to ensure that all figures are accurate and tied to related accounts.\nTo balance all house accounts on a weekly basis.\nTo investigate disputed charges and to follow up on queries received by City Ledger Customers and credit card customers.\nTo reconcile payments and open invoices.\nTo maintain ongoing detailed documentation of all collection efforts for future analysis of a customer’s credit worthiness and to serve as support in the event of a bad debt write-off.\nTo update approved credit customers in Fidelio and SCALA.\nTo contacts delinquent accounts and try to collect money in the shortest delay possible.\nTo report to the Credit Manager all matters affecting credit and collection.
To issue pro forma invoices according to the indication of the responsible department and to file a copy.\nTo monitor and maintain supporting documents of all advance deposits.\nTo reconcile accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.\nTo answer client’s queries promptly, professionally and efficiently.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.\nTo understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
To ensure that all potential and real hazards are reported and rectified immediately.
To understand and strictly adhere to the Hotel’s Employee rules & regulations.\nTo report for duty punctually wearing the correct uniform and name tag at all times.

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Skills, Knowledge & Expertise\nBSc in Accounting or related field\n2-5 years in accounts receivable or general accounting experience in a five star luxury hotel or multinational company.\nExcellent oral and written skills\nAbility to handle high volume with attention to detail\nExcellent written and verbal communication skills\nAn ability to establish and retain effective working relationships with hotel staff and clients/vendors Strong\nOrganizational and time management skills\nApplies a professional, confidential and ethical approach at all times\nWorks in a safe, prudent and organized manner\nAbility to operate computer and office equipment\nProficiency in Excel and Word\nExperience in respective accounting software is a plus\nKnowledge of the generally accepted accounting principles and local regulations\n 

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