Description Accounts Receivable Supervisor - Exciting new opportunity in Richmond VA! We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee credit, collections, and cash application functions within a dynamic international organization. This role requires a proactive leader who can manage financial processes effectively while collaborating with internal teams and customers. The ideal candidate will demonstrate strong analytical capabilities, attention to detail, and exceptional communication skills. Responsibilities: • Lead the collections process for U.S. accounts, ensuring timely follow-up and reducing overdue receivables. • Collaborate with internal departments to resolve invoicing errors, service issues, and documentation discrepancies that impact collections. • Respond promptly to customer inquiries regarding invoices through email and third-party audit platforms. • Manage the resolution of past-due balances, short payments, charge disputes, and unapplied cash. • Develop and monitor metrics such as aging percentages and collection performance, providing regular updates to leadership. • Administer account hold and release decisions while negotiating payment arrangements with customers. • Oversee credit management by reviewing applications, assessing financial data, and determining customer creditworthiness. • Establish and enforce credit limits and payment terms in alignment with company policies and risk tolerance. • Support accurate cash application processes and investigate unapplied or misallocated payments. • Drive process improvements to enhance efficiency and automation within credit and collections workflows Requirements • Bachelor’s degree in Accounting, Finance, Business, or a related field is preferred. • A minimum of 5–7 years of experience in credit, collections, or accounts receivable, including supervisory duties. • Previous experience in distribution industry is highly desirable. • Proficiency in analyzing customer financials and managing diverse credit portfolios. • Strong analytical and problem-solving skills with a high degree of accuracy and attention to detail. • Advanced proficiency in Microsoft Excel and familiarity with accounting or ERP systems. • Excellent organizational and communication abilities to manage customer relationships effectively. • Experience working with third-party payment or audit portals is a plus Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .