Accounts Receivable Spec I

Managing accounts receivable accounts (Reference Lab) , ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy.

Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.

Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

The AR Specialist I (Reference Lab) should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.

Position can be on-site at the Sentara Patient Accounting Building or following sign-off on all training/education, you may discuss a Remote schedule with the Supervisor

Full Time, 40 hours a week (day shift)

If Remote work status is selected your Onboarding and Training will be provided remotely for you also

EducationHigh School Diploma or EquivalentCertification/LicensureNo specific certification or licensure requirements

ExperienceHigh School diploma or equivalent1 year of Healthcare related experience, specifically in the area of Revenue CyclePreferred Revenue Cycle experience of Billing, Follow-Up, insurance, Registration and/or Payor experiencePreferred knowledge of Payor WebsitesBehind scenes Account Receivable collections from Payors (not patient-facing)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.92 - $25.38. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.