Description We are looking for a dedicated Accounts Receivable Specialist to oversee the full-cycle accounts receivable process with a strong focus on managing high-volume collections. This role is essential in maintaining accurate financial records, ensuring timely payments, and resolving disputes efficiently. The ideal candidate will demonstrate exceptional organizational skills, analytical thinking, and a proactive approach to customer account management. Responsibilities: Collections & Customer Account Management Execute high-volume collection activities, including outbound calls, emails, statements, and follow-up on past-due balances. Monitor A/R aging and prioritize accounts based on risk, amount, and payment trends. Maintain detail oriented, customer-focused communication while resolving payment delays, disputes, and short-pays. Negotiate payment plans when necessary, ensuring proper documentation and approval. Escalate chronic delinquencies following internal credit and escalation procedures. Cash Application & Reconciliation Collaborate with the cash application team to ensure timely and accurate posting of customer payments. Reconcile customer accounts, investigate unapplied cash, and resolve discrepancies. Review remittance details and ensure alignment with customer invoices. Billing & Dispute Resolution Partner with Sales, Customer Service, and Operations to resolve customer issues that delay payment (e.g., pricing errors, missing POs, delivery issues). Research discrepancies, create adjustment requests, and ensure proper approval workflows. Reporting & Analysis Prepare weekly AR aging reports, cash collection forecasts, and KPI metrics (DSO, delinquency rates, at-risk accounts). Identify trends or systemic issues contributing to delinquencies and recommend process improvements. Support month-end closing activities related to AR, including reconciliations and audit documentation. Process Improvement Contribute to the enhancement of AR workflows, including automation, standardization of outreach, and documentation updates. Assist in maintaining credit policy compliance and strengthening internal controls. Benefits: Medical/dental/vision 401k PTO Requirements • Proven experience in accounts receivable management, including collections and reconciliation. • Strong knowledge of commercial collections processes and cash applications. • Proficiency in analyzing financial data and preparing detailed reports. • Excellent communication and negotiation skills to manage customer relationships effectively. • Familiarity with billing functions and dispute resolution practices. • Ability to identify process inefficiencies and contribute to workflow improvements. • High attention to detail and accuracy in financial record-keeping. • Advanced proficiency in accounting software and Microsoft Office applications, especially Excel. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .