Job Title: B2B Collections Specialist Job Description The Collections Specialist is responsible for obtaining payment updates, collecting, maintaining, and ensuring accurate payments for the assigned customer base. This role involves administering timely collection follow-ups and effectively adhering to collection policies to optimize collection efforts. Responsibilities + Generate a high volume of daily outbound collection outreaches via email and voice calls. + Promptly notify management of any customer's unwillingness to adhere to their payment terms. + Maintain over 90% of accounts receivable at 3%. + Pull daily aging reports for the assigned customer base and contact customers with past due balances greater than 30 days. + Document collection efforts, payment status, billing issues, and resolution status. + Communicate with customers in a courteous and professional manner, both internally and externally. + Document collection efforts in the company ERP system. + Provide additional support to other departments when necessary to resolve customer issues. + Respond promptly to credit hold queues to avoid customer delays at the counter or in order delivery. + Monitor assigned shared accounts receivable credit department email inbox. Essential Skills + 3-5 years of B2B collections experience. + High school diploma or equivalent. + Intermediate proficiency in Microsoft Excel, including exposure to VLOOKUP for converting aging reports. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Lenexa,KS. Application Deadline This position is anticipated to close on Oct 13, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.