Accounts Receivable Specialist – International

INTERESTED CANDIDATES MAY SEND UPDATED RESUMES TO: JGASSER @ ACTALENTSERVICES.COM

OR TEXT JENNA TO SETUP A PHONE INTERVIEW: 419. 980. 5823

Job Description

The Accounts Receivable Specialist – International plays a crucial role in maintaining all functions specific to the International and Export business. This position ensures the timely processing of mission-critical tasks and provides support to the Domestic Accounts Receivable team as needed.

Responsibilities

Monitor incoming requests and respond promptly to ensure excellent customer service.Train and mentor less experienced team members.Participate in the cash application process and process customer payments.Coordinate order release and approval activity for orders on credit hold.Assist with credit checks and hold release activity to ensure alignment with company goals.Coordinate customer credit changes, including Salesforce cases.Contact the Accounts Receivable Supervisor regarding unclear payments and short pays.Research and recommend initial credit lines.Analyze and inform sales, district sales manager, and credit & collections manager of credit risks.Partner with sales team and customer service representatives to resolve disputes.Research credits and communicate to the customer once verified by the Accounts Receivable Supervisor.Communicate bad debt write-off recommendations and approvals to management.Maintain accurate records of customer payment status.Maintain accurate customer accounts and Customer Master data.Maintain accurate Accounts Receivable and sales tax status.Communicate with Sales & Accounts Receivable Supervisor on top outstanding accounts.Ensure company objectives for DSO targets are met through customer account management.Perform month-end tasks as needed.Other duties as assigned, including Accounts Receivable reporting.

Essential Skills

Proficiency in Microsoft Excel and Word.Knowledge of standard accounts receivable policies, processes, and practices.Analytical skills to review and manage complex or diverse information.Ability to multi-task in a fast-paced environment, work under tight deadlines, and prioritize responsibilities.Problem-solving skills to identify and resolve issues promptly, develop alternative solutions, and work well in a team.Excellent customer service skills to manage difficult or emotional situations, respond promptly to customer needs, and solicit feedback for service improvement.Professionalism in approaching others tactfully, reacting well under pressure, treating others with respect, and following through on commitments.Quality-oriented approach to demonstrating accuracy and thoroughness, seeking ways to improve performance, and monitoring own work to ensure quality.Strong communication skills, both verbal and written.

Additional Skills & Qualifications

Office skills through education, training, and experience, including proficiency in PC.

Work Environment

This role offers an opportunity to be a long-term position for someone who excels in their responsibilities. The work environment is fast-paced, requiring the ability to prioritize tasks efficiently. The office setting demands professionalism and a detail-oriented approach to ensure high-quality performance.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Akron,OH.

Application Deadline

This position is anticipated to close on Jul 18, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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