Accounts Receivable Clerk
kempinski
Accounts Receivable Clerk
DescriptionThe overall scope of this role is to handle and monitor all matters relating to customer credit and timely collection of outstanding debts as well as timely issuing of invoices.
Key ResponsibilitiesTo safeguard the financial integrity and stability of the hotel and minimize any exposure to potential risks. To ensure the timely and accurate issuing of invoices and collection of payments and deposits.
The job of Accounts Receivable Clerk is executed satisfactorily when:
\nInvoices are issued no later than 24 hours after check-out.
\n\nGuest queries are replied to within 24 working hours.
\n\nPayment is collected within 30 days of issuing an invoice.
\n\nCity Ledger Aging is maintained within Kempinski standards.
\n\nAll Kempinski Policies & Procedures are followed.
\n\nUncollectable accounts are minimized and written-off accurately and on time.
\n\nMAIN RESPONSIBILITIES
\nResponsible for following and understanding all Kempinski Policies & Procedures.
\n\nResponsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.
\n\nResponsible for investigating customer’s credit worthiness through various available resources (e.g. banks, trace and credit associations, etc) and to recommend credit approval or disapproval to management.
\n\nResponsible for setting and reviewing credit limits for both in-house and City Ledger Accounts.
\n\nResponsible for reviewing daily the in-house guest credit limits and ensuring that Front Office Management follows up if exceeded.
\n\nResponsible for recording payments to the City Ledger daily.
\n\nResponsible for verifying the accuracy of all A/R postings.
\n\nResponsible for reviewing Travel Agency invoices and deducting the commission before issuing.
\n\nResponsible for reviewing and understanding groups and catering contracts and the corresponding billing arrangements.
\n\nResponsible for investigating disputed charges and following up when necessary.
\n\nResponsible for reviewing uncollectable accounts and recommending write-offs.
\n\nResponsible for reconciling the control accounts on a monthly basis.
\n\nResponsible for preparing and sending statements for outstanding City Ledger accounts and pending deposit payments.
\n\nResponsible for answering and following-up on customer inquiries on a timely basis.
\n\nResponsible for performing any additional duties assigned by Management and assisting in other areas of Accounting as needed.
\n\nResponsible for communicating with supervisor on any discrepancies in payments or other potential problems.
\n\n\n
\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
\n\n
\n
Skills, Knowledge and Expertise
1-3 years in accounts receivable or general accounting experience
\nLocal language – excellent oral and written skills\nEnglish – excellent oral and written skills (as applicable)\nAdditional language - beneficial\n\n
\nCOMPETENCIES: \nAbility to handle high volume with attention to detail\nExcellent written and verbal communication skills\nAn ability to establish and retain effective working relationships with hotel staff and clients/vendors\nStrong organizational and time management skills\nApplies a professional, confidential and ethical approach at all times\nWorks in a safe, prudent and organized manner\nAbility to operate computer and office equipment\nProficiency in Excel and Word\nExperience in respective accounting software is a plus\nKnowledge of the generally accepted accounting principles and local regulations\n\n
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Application Deadline: 12 September 2025
Department: Finance & Procurement
Employment Type: Fixed Term - Full Time
Location: Congo - Brazzaville
DescriptionThe overall scope of this role is to handle and monitor all matters relating to customer credit and timely collection of outstanding debts as well as timely issuing of invoices.
Key ResponsibilitiesTo safeguard the financial integrity and stability of the hotel and minimize any exposure to potential risks. To ensure the timely and accurate issuing of invoices and collection of payments and deposits.
The job of Accounts Receivable Clerk is executed satisfactorily when:
\nInvoices are issued no later than 24 hours after check-out.
\n\nGuest queries are replied to within 24 working hours.
\n\nPayment is collected within 30 days of issuing an invoice.
\n\nCity Ledger Aging is maintained within Kempinski standards.
\n\nAll Kempinski Policies & Procedures are followed.
\n\nUncollectable accounts are minimized and written-off accurately and on time.
\n\nMAIN RESPONSIBILITIES
\nResponsible for following and understanding all Kempinski Policies & Procedures.
\n\nResponsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.
\n\nResponsible for investigating customer’s credit worthiness through various available resources (e.g. banks, trace and credit associations, etc) and to recommend credit approval or disapproval to management.
\n\nResponsible for setting and reviewing credit limits for both in-house and City Ledger Accounts.
\n\nResponsible for reviewing daily the in-house guest credit limits and ensuring that Front Office Management follows up if exceeded.
\n\nResponsible for recording payments to the City Ledger daily.
\n\nResponsible for verifying the accuracy of all A/R postings.
\n\nResponsible for reviewing Travel Agency invoices and deducting the commission before issuing.
\n\nResponsible for reviewing and understanding groups and catering contracts and the corresponding billing arrangements.
\n\nResponsible for investigating disputed charges and following up when necessary.
\n\nResponsible for reviewing uncollectable accounts and recommending write-offs.
\n\nResponsible for reconciling the control accounts on a monthly basis.
\n\nResponsible for preparing and sending statements for outstanding City Ledger accounts and pending deposit payments.
\n\nResponsible for answering and following-up on customer inquiries on a timely basis.
\n\nResponsible for performing any additional duties assigned by Management and assisting in other areas of Accounting as needed.
\n\nResponsible for communicating with supervisor on any discrepancies in payments or other potential problems.
\n\n\n
\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
\n\n
\n
Skills, Knowledge and Expertise
1-3 years in accounts receivable or general accounting experience
\nLocal language – excellent oral and written skills\nEnglish – excellent oral and written skills (as applicable)\nAdditional language - beneficial\n\n
\nCOMPETENCIES: \nAbility to handle high volume with attention to detail\nExcellent written and verbal communication skills\nAn ability to establish and retain effective working relationships with hotel staff and clients/vendors\nStrong organizational and time management skills\nApplies a professional, confidential and ethical approach at all times\nWorks in a safe, prudent and organized manner\nAbility to operate computer and office equipment\nProficiency in Excel and Word\nExperience in respective accounting software is a plus\nKnowledge of the generally accepted accounting principles and local regulations\n\n
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