The Accounts Receivable Analyst works collaboratively and cross functionally with teams, both internally and externally to achieve BAYADA Home Health Care’s goals through direct involvement and oversight of all Revenue Cycle functions including unbilled support, billing, collections, trending, and reporting functions. **MINIMUM QUALIFICATIONS** : + Four (4) year college degree. + Two (2) years of relevant healthcare/home health/business experience. + Demonstrated record of strong interpersonal skills and building relationships. + Demonstrated record of goal achievement and exceeding performance standards. + Experience with creating and interpreting financial reporting. + Uses judgment and provides guidance to reach collaborative decisions on all related RCM functions. + Solid written and verbal communication skills. + Strong customer service skills. + Excellent organizational skills and strong attention to detail. + Understands and connects with the BAYADA culture. + Proficient in Microsoft computer products including Word, Excel, PowerPoint and Outlook and business software including business intelligence cubes and SharePoint. + Understanding of basic business software applications required to perform job functions. **PRIMARY RESPONSIBILITIES** : + Serve as the main point of contact between the service offices and the support offices to communicate overall performance on unbilled, billing, collections, bad debt trends, payor performance issues and other revenue cycle related functions and performance. + Perform quarterly reviews compiling information to show billing and collections performance (KPI’s, health of receivables, etc). + Prepare reports and analyses at a minimum of once a month, as well as on an ad hoc basis, depending on needs and requests. + Monitor and track accounts receivable reports and checks for potential issues. + Settle accounts receivable requests and billing issues. + Work closely with all disciplines as they relate to activity: intake, insurance verification, authorizations, billing, collections, cash posting and acts as the liaison on behalf of the support office. + Develop techniques for effective analyses of billing and collections efforts. + Provide reimbursement patterns and trend analyses for all + Provide in-service training programs for departmental billing personnel and collections personnel. + Assist in resolving third party denials received as well as reimbursement appeals and problems. + Assess and recognize causes for non-payment and informs appropriate personnel of problems for corrective action to be taken. + Serve as a payor liaison for payers that have A/R greater than 90 over a defined threshold. Develop a strong working relationship with Payers to resolve all billing and collection issues. + Monitor activity on all assigned accounts and initiates collection calls on past due items. + Work with service offices to examine bad debt reserve necessities and advocate monthly collection processes. + Works with service offices and Home Health Reimbursement Services office (VRS) to assist with reducing the unbilled A/R. + Identify procedures or activities to reduce occurrence of accounts receivable items. + Perform reviews on all billing and collections activity in support of the receivables process, including establishing and maintaining account reconciliations for assigned Service Offices. + Collaborate with the Billing Supervisor and Team to assure timely production and submittal of invoices/claims for all assigned Service Offices. + Measure billing results against plans; evaluates and identifies ways to simplify and improve the billing process and methods; and makes required changes specific to assigned Service Offices. Recommend, develop, promote, and implement improvements to current methodologies. + Select, orient, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; plan, monitor, appraise job contributions; and recommend compensation actions. + Foster a teamwork environment. + Instill accountability in team members and promotes trust. + Assist and advises service office Directors, VRS employees, regarding payer issues and billing problems as they relate to assigned Service Offices. BAYADA believes that our employees are our greatest asset: + **Base Salary: $48,000 - $67,000 / year plus bonus potential** depending on qualifications + BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program + To learn more about BAYADA Benefits, click here (https://www.bayada.com/benefits/) **As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.** BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here (https://www.bayada.com/50) . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.