Job Title: Accounts Receivable Administrator

Job Description

The role involves supporting the billing/accounts receivable operations. You will manage a shared billing inbox, generate invoices (including restoration/Xactimate and labor & material), support collections activities, and handle mortgage endorsement/progress inspection workflows to accelerate cash collection.

Responsibilities

Monitor and manage the shared billing group inbox using Google, ensuring invoice requests from the previous day are completed.Create and send invoices to clients and insurance carriers, and post invoices in the ERP system (JDE).Handle both quick 'posting' invoices using Xactimate and more detailed labor & material invoicing, utilizing Excel templates and/or Salesforce if implemented.Participate in collections processes and meetings, supporting follow-up actions to ensure timely payments.Manage mortgage endorsement and progress inspection coordination to release insurance funds, involving frequent follow-up with mortgage companies and a strong focus on customer service.Maintain the accuracy and quality of invoice support documentation and billing spreadsheets.Generate and send accurate invoices to customers, ensuring billing aligns with contracts, pricing, and terms.Receive, record, and apply various forms of payments (checks, ACH, wire transfers, credit cards) and reconcile payments against open invoices.Work with customer mortgage companies to submit documentation, schedule site inspections, and get insurance checks endorsed by lienholders.Monitor aging reports and follow up on past-due accounts, communicating with customers to resolve payment issues and negotiating payment plans when necessary.Reconcile customer accounts and investigate discrepancies, maintaining accurate and up-to-date account records.Prepare accounts receivable aging reports, help manage jobs in progress reports, assist with month-end and year-end close processes, and maintain records in accounting systems (Oracle & CRM).Answer office phone lines, take new leads, connect current customers to their representatives, and answer AP/AR-related questions.Help document in the CRM system and collect customer insurance information.

Essential Skills

2+ years of experience in Accounts Receivable, billing, or accounting support.Experience working in an ERP/accounting system (JDE preferred, not required).Proficient Excel skills (templates and formulas), maintaining accuracy without constant correction.Comfortable with frequent phone follow-up and customer service, particularly within mortgage/insurance workflows.Ability to learn quickly with training and work independently

Additional Skills & Qualifications

Experience in accounts receivable collections and data entry.Proficient in Excel pivot tables.

Work Environment

The position is based in the Troy office, which is a clean and up-to-date environment where the administrative staff operates. The work schedule is Monday to Friday, from 8 AM to 5 PM, with an average of 5 hours of overtime per week.

Job Type & Location

This is a Contract to Hire position based out of Troy, MI.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Troy,MI.

Application Deadline

This position is anticipated to close on Apr 3, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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