Job Summary: JOB DESCRIPTION – ACCOUNTS RECEIVABLE/ACCOUNTS PAYABLE SPECIALIST Location: Los Angeles, CA Division: Ticketmaster North America Line Manager: Sr. Director, Accounts Payable and Accounts Receivable Contract Terms: Full time, hourly, non-exempt, 40 hours/week. THE TEAM The Ticketmaster North America Accounts Receivable group manages all aspects of the Accounts Receivable function for the US and Canada business units. This includes processing invoices, collecting outstanding balances from clients, applying cash payments to open invoices, preparing reports for internal stakeholders and management, and maintaining audit-ready schedules. THE JOB The Billing Lead is responsible for ensuring that client invoices are generated promptly and accurately. The ideal candidate should have a solid background in accounts receivable with excellent communication skills. The role will act as a liaison between the AR and various operations teams and will coordinate billing for various marketing and pricing services offered to Ticketmaster clients. Our ideal candidate is a motivated self-starter, highly organized and is proficient in Microsoft Excel and other enterprise level accounting software (i.e., Oracle Financials and/or SAP). WHAT YOU WILL BE DOING Accounts Receivable Responsibilities + Prepare and distribute customer AR invoices for various types of products and services offered by the company. + Work with Sr. AR Collections Clerk and AR Supervisor to resolve billing issues that impact collectability of invoices. + Manage and maintain invoice documentation needed for audit and review purposes. + Respond to inquiries from internal and external clients related to AR invoices as needed. + Ensure that desk procedures are documented and kept current for changes in processes. + Support the A/R Supervisor with ad hoc projects and reporting as needed. Accounts Payable Responsibilities + Enter vendor invoices in Inspyrus/Oracle AP systems including obtaining proper approvals and documentation to ensure that invoices are compliant with internal SOX guidelines. + Perform reconciliation and maintenance of major vendor accounts. + Maintain accurate and up-to-date vendor files in the Oracle AP system. + Process vendor invoices purchased with a PO and obtained Goods Receipt support as needed. + Process new vendor setup requests in Oracle including obtaining all documents required to setup the vendor (W-9, initial vendor invoice and/or bank instructions) + Scan invoices related to Intercompany billing. + Support the AP Director/AP Supervisor with ad hoc projects and reporting as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) + Bachelor’s Degree required; Accounting/Finance concentration preferred, or equivalent work experience + 1+ years of experience in an Accounts Payable or Accounts Receivable department preferred. + Strong Excel skills. + Experience with Oracle Financials ERP system. + Strong time management skills with a proven ability to meet deadlines. + Ability to work in a high volume, fast paced environment. + Excellent attention to detail and highly organized. + Ability to adapt work schedule to meet payment and reporting deadlines as needed. YOU (BEHAVIOURAL SKILLS) + Attention to Detail: Critical for accurately processing invoices, maintaining financial records, and preventing errors in payments and collections. + Organizational Skills: Necessary for managing large volumes of invoices, keeping files organized, and ensuring timely processing of payments. + Communication Skills: Vital for tactfully following up on outstanding payments, resolving billing discrepancies, and interacting with vendors and clients. + Solutions Orientated: Required to address discrepancies in invoices, resolve payment delays, and find solutions to financial issues. + Collaboration: Important for working effectively across the functional and regional teams of Ticketmaster and management to ensure smooth financial operations. BENEFITS & PERKS Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars: + HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) + YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days + WEALTH: 401(k) program with company match, stock reimbursement program + FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support + CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment + OTHERS: Volunteer time off, crowdfunding match LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. Teamwork – While we celebrate individual achievements, we know have more success as a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-REMOTE ---------- The expected compensation for this position is: $21.15 USD - $26.44 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.