Job Title: Analyst, AP Customer Service (Remote)

Job Summary\n

The Analyst, AP Customer Service plays a critical role in supporting the day-to-day delivery of Accounts Payable (AP) Customer Service for across North America. This position focuses on resolving complex AP issues requiring advanced analysis and research, ensuring timely and accurate support for suppliers and internal stakeholders.

Key ResponsibilitiesResolve queries from suppliers and internal stakeholders, collaborating with cross-functional teams; escalate to Manager, AP when necessary.Communicate promptly and professionally with suppliers regarding invoice status, check requests, and utility payments, and with internal users regarding AP processing questions.Develop proficiency in AP systems (SAP, Oracle, PeopleSoft) to effectively troubleshoot escalated issues and identify root causes.Provide support for the Travel & Expense (company credit card) program as needed.Partner with other AP functional teams to resolve issues within established timelines.Assist with critical business account issues, ensuring expedited resolution and engaging appropriate personnel.Adhere to internal KPIs and SLAs for service delivery.Perform additional responsibilities as assigned by the Company.Required QualificationsHigh School Diploma or GED required.2–5 years of Accounts Payable experience in a large enterprise environment.ERP experience with Oracle or SAP required.Strong understanding of accounting principles and AP workflow processes.Proficiency in Microsoft Office Suite or equivalent tools.Exceptional customer service skills with the ability to troubleshoot and respond to inquiries via phone and email.Preferred QualificationsAssociate degree or higher in Accounting or Business.Experience Level

Intermediate

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Workplace Type

This is a hybrid position in Calgary,AB.

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\n À propos d'Aston Carter:\n

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.\n

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Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

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Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

\n\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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