Job Description: The Analyst, AP Customer Service supports the day-to-day delivery of AP Customer Service issues for North America Accounts Payable that require higher level analysis and research to resolve. Job Responsibilities: + Work towards resolution of queries from suppliers and internal stakeholders, working with various stakeholders. Where necessary, escalate to Manager, AP. + Communicate promptly and professionally with suppliers regarding status of invoices, check requests, and utility payments and with internal users regarding Accounts Payable processing questions and issues. + Become proficient with various Accounts Payable systems (SAP, Oracle, PeopleSoft) and processes to fully support the resolution of escalated issues and better identify and research root cause. + Support our Travel & Expense (company credit card) program as needed + Work with other Accounts Payable functional teams to resolve issues in a timely manner. + Assist with critical business account issues in an expedited fashion, engaging appropriate personnel. + Work within stated internal KPIs and SLAs + Any other job responsibilities as required at the Company’s discretion. Job Requirements: + High School Diploma / GED required + 2-5 years’ experience in Accounts Payable for a large enterprise required + ERP experience with Oracle or SAP required + Strong knowledge of accounting principles and standards, specifically procurement and accounts payable process workflow + Proficiency in Microsoft Office or equivalent word processing and computing programs + Exceptional customer-service approach with the ability to troubleshoot and respond to stakeholder inquiries by phone and email Job Type & Location This is a Contract position based out of Calgary, AB. Pay and Benefits The pay range for this position is $25.00 - $28.00/hr. Workplace Type This is a hybrid position in Calgary,AB. À propos d'Aston Carter: Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents. Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) pour connaître d’autres options d’accommodement. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.