Job Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners’ budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

As the Accounts Payable/ Accounts Receivable Coordinator, you will be a key member of the Trupanion Finance team, supporting the organization in providing excellent customer experience to both policy holders and employees. We are looking for a hardworking individual with both attention to detail and focus on internal and external customer service.

The Accounts Payable/ Accounts Receivable Coordinator will act as a primary liaison between Finance and member-facing departments, as well as coordinate other critical finance team functions on a daily, weekly, and monthly basis. This is an excellent opportunity to gain exposure to a variety of accounting areas as well as experience in establishing processes and controls for a rapidly growing, public company!

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

Responsibilities:

Serve as primary liaison with the member-facing departments and improve customer experience by executing and maintaining internal service levels in the following areas:Processing of AP payment runsRecording of payments and any required research in Great Plains (GP)Routing of expenses via Concur to account owners for coding and/or approvalInquiries from others in the organization relating to payments and billingComply with internal controls for job duties according to SOX narrativesLearn basic accounting principles and assist team in monthly accounting close processSupport Finance team in meeting internal and external reporting deadlines by preparing deliverables for reporting team, FP&A, and external tax and audit professionals as requestedDrive operational improvements in accounting operation functionsCommunicate effectively within finance team as well as others throughout the organization for matters relating to role and responsibilitiesOther ad hoc duties, projects, and tasks assignedTracking and resolving outstanding payments, Collecting paymentsSending monthly statements and invoicesCheck depositsGenerate AR reports and analyticsMaintain accurate records of incoming payments and posting it to customer accountsHandling customer inquiriesOther ad hoc AR duties

Qualifications:

1-2 years of relevant experience; public company experience a plus

Skills:

Proficiency in Microsoft Excel requiredExperience with Microsoft Dynamics, Workday or other ERP, but not requiredExcellent interpersonal skills and attention to detail are a mustProven track record of thinking critically and tackling problems in the workplaceStrong written and verbal communication demonstrated throughout all levels of the organizationCapable of researching issues independentlyEngaged by a fast-paced, dynamic environment with opportunities for constant learning

Education, Registration & Certification:

BS/BA degree in Accounting, Finance, or Business preferred.

Compensation:

The pay range for this position is $24 -$27 an hour, on a full-time schedule.Along with the base pay, Trupanion employees may be eligible for monthly bonusesWe want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Additional Information

Benefits and Perks:

Full medical, dental, and vision benefits at no cost to the employeeFour weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)Five-week sabbatical after five years of employmentOpen, casual, pet-friendly, and fun office environmentFree medical health insurance for your pet (1 dog or cat)Paid time off to volunteer at nonprofit organizationsSeattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.