Accounting Officer Reconciliation & IE Enviar candidatura ahora » **Fecha:** 28 jul 2025 **Ubicación:** Santo Domingo Este, 01, DO **Empresa:** Scotiabank **ID de la solicitud:** 232049 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. **Level 4.1** **Schedule: 8:30 AM to 5:30 PM, saturdays 4 hours upon request.** **Accountabilities** • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. • Customer Experience – Provide best-in-class customer service by: a) Maintaining a high degree of relevant, up-to-date knowledge and understanding of appropriate processes and systems; including completing internal training to maintain expertise, and reviewing all News Items, Manual and Job Aid updates, and related publications; b) Ensuring a consistent, excellent level of service is provided within Service Level Agreement commitments; c) Overcoming or working around obstacles that stand in the way of successful completion of difficult assignments and/or escalation of such; d) Prioritizing work to help deliver an elevated level of customer focus. • Operational Effectiveness/Improvement - Foster an environment that promotes quick, flexible and timely support, while mitigating risk by: a) Efficiently completing daily activities, thus ensuring optimal fulfillment of branch support needs is being provided; b) Recognizing, and escalating to management, trends, problems and opportunities; c) Assisting in areas requiring additional support due to unplanned activities; d) Seeking information to resolve real, underlying needs of our customers/partners and assisting to correct problems to avoid future recurrences; e) Providing insight, feedback, and recommendations on plans, tools, and processes and how they can be improved; f) Prioritizing/monitoring one’s work and recommending changes to maximize the effectiveness of such; g) Adhering to day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, the Guidelines for Business Conduct, and Privacy; h) Achieving targeted outcomes through the maintenance of a strong focus on the task at hand and the desired results; i) Understanding the Business Continuity Plan and contributing to its effective execution. • Development - Effectively support an environment of high performance by: a) Ensuring department and position accountabilities, objectives, and goals are understood; b) Participating in ongoing coaching and continuously looking for development opportunities; c) Maintaining open lines of communication with management and team; d) Contributing to an inclusive and safe work environment; e) Being accountable and striving to achieve goals and objectives that align to Scotiabank’s vision/values/business strategy. • Relationship Management - Maintain relationships with business line partners by: a) Participating as active colleagues by working with manager in consultations with SSG units, branches, and business lines to resolve issues, remove roadblocks, reduce costs and improve services. • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. • Champions a high-performance environment and contributes to an inclusive work environment. **Education / Experience** − Thorough listening, oral and written communication skills − Expert organizational and time management skills − Thorough knowledge of Bank policies, procedures, and regulations − Thorough knowledge of branch services, products, and processes, and/or RSC or OCS processes − Thorough knowledge of LAN/PC operations and systems (e.g. Pega, MS Office Suite, AS400, FFT, IRIS, and others) knowledge of operating procedures as it relates to financial returns and reporting − Ability to work under pressure with constant interruptions − Must be flexible in a changing environment − Post-secondary education in Accounting, Finance, Business, and/or Management an asset, with a minimum of 1-year relevant experience **\#DRGBS** Ubicación(s): República Dominicana : Santo Domingo : Santo Domingo Este Dirección de trabajo: Zona Franca Las Americas Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital. En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico,haz clic aquí (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista. Nota: Todos los puestos que se publican en me@Scotiabank estarán disponibles durante al menos 5 días.