This position will primarily assist in ensuring that the company receives payment for goods and services offered to clients. The ideal candidate must be detail oriented to reconcile daily charges for various accounts to contractual agreements and work with sales associates to ensure accurate billing and timeliness of settlement while maintaining client relations.

   

Assisting the billing and payment process for hotel clientsCodes and posts payments for guests and groupsSets up billing accounts for group use and trains front office on how to useSends bills and statements to clientsWorks with sales to answer client questions regarding billing process and making payment arrangementsEnforces terms of creditLeads collection efforts of overdue amountsMaintains Reporting on Accounts ReceivableCreates statements and reports to share with management teamKeeps up-to-date and organized accounting recordsTracks accounting documents for record retentionKeeps clear and accurate logs of accounting activitiesCompletes Hotel Accounting DutiesResearches discrepancies in billing and paymentResponds to credit inquiries for referencesProvides periodic financial updates to managementManages process for writing off outstanding paymentsLooks for and works to collect required approvals for credit and other accounting requirementsEnacts accounting proceduresProvides instruction on accounting procedures upon request or as part of regular trainingReviews night audit reportsMaintains all necessary files and registers for accounts payableAudits bills for errors, corrects as necessaryEnsures appropriate support documentation is obtained and attached to the invoices before payment is madeEnsures correct charging amount by coding invoicesReconciles all statements, requests missing invoices, and adjusts as necessaryEnters invoices for payment processingRespond to vendor payment inquiriesOversees all daily and periodic audits of hotel revenues ensuring timeliness, accuracy and completenessDistributes the work to the appropriate personnelSpreads all miscellaneous wash accountsResearches and responds to credit card chargebacksPrepares all necessary daily and period end reportsMaintains filing system for daily information; credit cards, restaurant charges, etc.Prepares the daily sales reportCompletes period end journalsPrepares reports as requested for improved management decision making and critical evaluation of work activitiesMaintains the Hotel house funds and daily depositCounts and reconciles the daily cash depositPrepares daily deposit for pickup and delivery to bankMaintains house funds used to make change for cashiersReimburses petty cash and submits request for reimbursementCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility, and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution, and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

   

Requirements/Skills

Two years of progressive hotel experienceBachelors degree preferredAble to collaborate effectively with other hotel employees and managers to ensure teamworkAdvanced knowledge of accounting, finance and hospitality professionExperience with accounting softwareAdvanced experience with Microsoft Office Suite

Physical Demands

Required to stand, sit, and walk for extended periods of timesLift, carry, or otherwise move and use of force or exertion up to 75 lbs.Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

Benefits

Compensation $26/hr Excellent benefits package including, health, dental, vision, long term disability, pet insurance, 401KVacation pays, personal holiday pay8 Paid HolidaysHotel discountsBirthday incentives, Anniversary incentives, Associate of the quarter and year incentive,Daily meals providedMore...

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times
his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverageLeave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observanceFinancial benefits for retirement and health savingsEmployee recognition programsDiscounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver