Job Title: Account Specialist

Job Description

This position provides comprehensive account management support for business, commercial, industrial, national, and government customers. The role involves handling customer requests, complaints, and claims while ensuring compliance with company policies and industry regulations. Collaboration with internal teams and vendor partners is key to resolving issues, processing billing, managing accounts, and supporting financial and operational functions.

Responsibilities

Assist customers with account inquiries, billing, and enrollment.Process claims, contractor invoices, and fulfillment requests.Communicate effectively with customers and internal teams.Maintain accurate account records and adhere to established policies.Participate in training and development programs for customer service.

Essential Skills

Customer serviceCall center operationsCustomer supportData entryMicrosoft Office proficiencyInbound call handlingOrder processing

Additional Skills & Qualifications

Minimum 2 years of experience in customer service, sales, claims, customer accounting, or revenue recovery.High School Diploma or equivalent required.Associates or Bachelor's degree preferred.Proficiency in CRM software and basic computer skills.

Work Environment

This position requires working on-site in Houston, TX 77070. The role may include working evenings and weekends.

Job Type & Location

This is a Contract position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Houston,TX.

Application Deadline

This position is anticipated to close on Feb 14, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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