Summary: Seeking an Account Specialist to manage customer inquiries, process orders, and ensure a high-quality client experience.
Requirements:
Excellent customer service skills and good phone etiquette
Proficient in software such as QAD, Outlook, Autoquotes, Freightwise, FileZilla, Service Link, and Ariba
Strong multitasking skills and attention to detail
Responsibilities:
Handle inbound calls efficiently and maintain high service quality
Accurately process various types of orders and manage the return process
Perform customer outreach to strengthen relationships
Maintain high response standards for email inquiries and requests
Operate software tools to manage daily tasks efficiently
Pay:23-26
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
Pay Details: $23.00 to $26.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance