Ecolab is seeking an Account Specialist to join its Food Retail Services division, an industry leader in food safety, brand protection and total quality assurance. Our Account Specialists supporting Walmart plays a critical role in delivering complete food safety, workplace safety and brand standards audit solutions to Ecolab’s customers through direct customer contact, customized audit program development and launch, daily program maintenance, and delivering compelling and insightful business reviews and reporting.

What’s in it For You:

Supportive, team-oriented atmosphere that nurtures your entrepreneurial spirit and respects your abilities. High potential career opportunities, due to our commitment to promoting from within.Ability to network with high level customer stakeholders across the food retail industry.Comprehensive benefits package and competitive wages.An opportunity to be part of a Fortune 500 company dedicated to a cleaner, safer, healthier world.Robust experience growing customer accounts and building relationships to drive sales.

What You Will Do:

SPARK (digital system)

Develop and update all logs and checklists in the system as neededUpdate the hierarchy and store type as neededEnsure accuracy of checklists with store type and operational hoursTroubleshoot any system issues and escalate to the Walmart Global Tech team as neededAct as liaison between the Walmart SME and the Walmart Global Tech teamPerform system testing as neededPerform data analysis by using a digital platform (e.g. PowerBI)Create and update dashboards for the Walmart SME that highlight store trends and performance

Food Safety Audits

Review each audit report for accuracy and completenessEscalate deficiencies and changes required to audit reports to EcolabUpdate the hierarchy and store type as neededTroubleshoot system issues and escalate to Ecolab’s tech team as neededAct as liaison between the Walmart SME and Ecolab’s tech teamEscalate store issues to the Walmart SME and Ecolab as neededPerform system testing as neededPerform data analysis by using a digital platform (e.g. PowerBI)Create and update dashboards for the Walmart SME that highlight store trends and performance

Chemicals

Review and update chemical list(s) as needed for Walmart’s facilitiesReview and update cleaning SOPs (standard operating procedures) to ensure that: (i) the properchemicals are listed; and (ii) the processes to use such chemicals are correctEscalate service issues to Ecolab

Minimum Qualifications:

Bachelor’s Degree required – this will be verified! Preferably in Food Science, Environmental Health, Business, Math, Data Analytics3+ years in customer-facing role such as account management or project management.Advanced user of Microsoft Office Suite.Excellent verbal and written communication skills.Ability and willingness to travel overnight for business (local and domestic).No Immigration Sponsorship available for this opportunity.Strong analytical and organizational skills.Ability to resolve customer problems in a professional manner.Ability to manage multiple projects that require timeliness and accuracy.

Location: This position will be based at  the Walmart head office in Mississauga

Compensation:

Base salary Benefits including medical, dental, disability from day 1Fantastic company matched pension planShares purchase planEducation funding program

Preferred Qualifications:

Experience with regulatory food codes.Experience with regulatory safety standards.Bilingual strongly preferred in both English and French.Advanced food safety certification such as Certified Professional of Food Safety (CPFS).Experience in data analytics and statistics.Demonstrated success in managing customer accounts and supporting growth.Strong leadership experience.

Ecolab is dedicated to Employment Equity!

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.