Account Recruiting Manager (2025-3173) job in Cincinnati, OH **Location:** Cincinnati, OH **Role Type:** Operations **JOB SUMMARY** The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders. **RESPONSIBILITIES** ● Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions. ● Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals. ● Educate candidates on job opportunities, travel career benefits, and the ProLink experience. ● Submit candidates to client job orders, conduct lockdowns, and coordinate interviews. ● Maintain timely and professional communication with candidates throughout the hiring lifecycle. ● Track candidate attendance, assignment details, and performance for ongoing contracts. ● Provide exceptional customer service to contractors to ensure retention and satisfaction. ● Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics. ● Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers ● Perform other related duties as assigned ● Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager. ● Build strong relationships with client managers through consistent communication, updates, and consultation. ● Assist with account retention and growth through proactive engagement and service excellence. ● Educate clients on ProLink’s full suite of services to deepen account saturation. ● Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders. ● Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.). ● Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management. ● Perform other related duties as assigned **REQUIREMENTS** ● Willing and able to travel as needed ● Willing and able to work onsite as needed ● 2+ years of experience in recruiting, account management, or staffing industry roles ● Knowledge of staffing industry business models and trends ● Basic understanding of financial management, workforce solutions, and data-driven decision-making ● Excellent organizational, customer service, communication, and relationship building skills ● Proactive/ autonomous working mindset ● Comfortable performing in a metric-based environment ● Able to multitask and apply a solutions-oriented mindset ● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment ● Able to use a variety of business or technical programs to complete tasks ● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values **PREFERENCES** Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration. Internal Job ID: 297 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer/Vet/Disabled